Senior Specialty Representative – Bone Health – Memphis, TN

Role Summary

Senior Specialty Representative – Bone Health in Memphis, TN. Acts as the primary customer contact, providing clinical knowledge of Amgen products to medical professionals and helping navigate the payer environment. Responsible for implementing marketing strategy and promoting Amgen products as directed by the District Manager to drive appropriate product utilization and serve patients.

Responsibilities

• Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
• Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
• Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
• Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
• Partner with other colleagues to share best practices and seek to learn and grow as a Senior Specialty Representative
• Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
• Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable

Qualifications

• Required: Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Required: Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Required: High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Preferred: More than 3 years’ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
• Preferred: Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
• Preferred: Advanced influencing and relationship-building skills with a focus on sales outcomes
• Preferred: Local market knowledge
• Preferred: Bachelor's degree in Life Sciences or Business Administration
• Preferred: Adaptability with core competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; Cultivating Internal and External Relationships

Skills

• Clinical product knowledge and the ability to translate science to practical clinical benefits
• Strategic account management and territory planning
• Strong communication and relationship-building with medical professionals and payers
• Influencing, negotiation, and problem-solving capabilities
• Ability to analyze market data and adjust strategies accordingly

Education

• Bachelor’s degree in Life Sciences or related field; or equivalent combination of education and experience for required Qualifications
• Alternative: Associate degree with substantial healthcare/science experience; High school diploma with substantial experience

Additional Requirements

• Territory covers Memphis, Jackson, Collierville, Germantown, Cordova, Huntington, TN
• Relocation is not offered for this role