Senior Oncology Account Manager - Upstate, NY

Role Summary

The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals’ products and for developing and managing relationships with therapeutic specialists within an assigned territory. The role is part of the commercial team and will implement marketing strategies and tactics to achieve short- and long-term sales goals. The position reports to the Regional Sales Manager. Location: Upstate, NY.

Responsibilities

• Direct promotion of Jazz Pharmaceuticals products and development/management of relationships with therapeutic specialists within an assigned territory.
• Implement marketing strategies and tactics to achieve sales goals through short-term and long-term objectives.
• Develop and manage account strategies in collaboration with cross-functional teams including marketing, medical affairs, and market access to meet customer and patient needs.
• Define clear, measurable objectives aligned with company goals and customer needs; develop tailored strategies and determine resources required to execute the strategic account plan; continuously review and adjust plans based on activity and market changes.
• Develop and implement customized account strategic plans with next steps, specific strategies, and appropriate resource utilization while meeting customer needs.
• Collaborate with cross-functional partners to align account strategies and achieve common objectives; work with customer-facing colleagues to achieve functional tactical objectives; modify plans as needed.
• Identify patterns and trends from multi-source data (OmniChannel) to support problem solving and account planning.
• Maintain an enterprise mindset and cross-functional thinking to maximize Jazz customer engagement; leverage partnerships to advance business unit objectives; share insights and best practices across the team.
• Lead as main point of contact for designated accounts and coordinate with cross-functional partners to ensure a streamlined interface between account stakeholders and field teams.
• Selling Effectiveness: Promote Jazz Oncology products to physicians and healthcare providers in designated areas; foster a network-selling mindset across accounts; stay informed on industry trends and competitive landscape; adapt to new tools and analytics to develop next actions; build and maintain relationships with key physicians and organizations.
• Product and Scientific Knowledge: Educate providers about approved indications; maintain a high level of clinical knowledge; respond to questions about other approved products per guidelines; challenge prescribers when appropriate.
• Execution: Organize and facilitate meetings; represent the company at conferences and events; use CRM tools to manage customer interactions and territory records; ensure activities comply with policies and budgets; participate in special projects as assigned.

Qualifications

• Required: Four-year college/university degree
• Required: Oncology experience
• Required: Excellent verbal and written communication skills with effective presentation style in person and virtual interactions
• Required: Ability to meet territorial travel requirements
• Preferred: Post-graduate business school study
• Preferred: Minimum of 5 years in the oncology market
• Preferred: Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired
• Preferred: Strategic thinker who can drive a strategic account business plan
• Preferred: Strong key account management experience in complex academic and community accounts
• Preferred: Strong business acumen, problem solving, prioritization, and data analytics skills
• Preferred: Experience with GI, HER2 landscape, biomarker-driven therapeutics and/or Lung Cancer highly preferred
• Preferred: Key Account and Market dynamics knowledge

Skills

• Strategic Account Management: understanding customer needs; sales analytics; knowledge of reimbursement landscape; stakeholder mapping; use of dashboards and omnichannel reports
• Strategic Planning: objective setting; tailored strategies; resource planning; continuous plan adjustments; cross-functional collaboration
• Teamwork & Collaboration: enterprise mindset; cross-functional partnerships; sharing insights; contributing to team effectiveness
• Selling Effectiveness: promotion of oncology products; network-selling mindset; awareness of industry trends and competition; adapt to new tools; develop next best actions; build physician relationships
• Product and Scientific Knowledge: educate on indications; maintain clinical knowledge; respond to questions per guidelines; challenge prescribers when appropriate
• Execution: organize meetings; represent at conferences; use CRM; maintain professional image; comply with regulations; manage budgets; participate in special projects

Additional Requirements

• Frequent travel between meeting sites
• Frequent use of computers, printers, telephones and other office equipment
• Frequent interactions with external contacts in office environments
• Frequent laptop or tablet use; not usually at a fixed workstation
• Work may extend beyond normal hours to meet business demands
• Frequent public contact requiring appropriate business attire