Senior Oncology Account Manager - Upstate, NY

Role Summary

The Senior Oncology Account Manager for Upstate, NY promotes Jazz Pharmaceuticals’ oncology products and develops and manages relationships with therapeutic specialists within the assigned territory. As part of the commercial team, the role implements marketing strategies and tactics to achieve short- and long-term sales objectives and reports to the Regional Sales Manager.

Responsibilities

• Promote Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area, including community and academic centers
• Institute a network-selling mindset to customer relationships and broaden connections across accounts
• Stay current on industry trends, competitive landscape, and clinical developments; effectively communicate product differentiation and value proposition
• Adapt quickly to new tools and resources; leverage analytics to develop insights and next best action plans
• Identify and maintain relationships with key physicians, health care providers and organizations within the territory
• Define clear, measurable objectives aligned with company and customer goals; develop tailored strategies and tactics; determine resources; execute the strategic account plan
• Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs
• Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of customers
• Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives
• Work with customer-facing colleagues to facilitate achievement of the respective functional tactical objectives; recognize changes in the work environment and modify call plan/business plan activities as needed
• Strong ability to identify patterns and trends from multi-source data (OmniChannel) for collaborative problem solving
• Maintain an enterprise mindset and cross-functional thinking to maximize Jazz customer engagement
• Engage and align with cross-functional partners to mobilize resources and ideas to deliver to meet customer and patient needs
• Actively shares insights and best practices across the team; contribute to colleagues’ effectiveness and impact
• Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field colleagues
• Promote Jazz products; participate in meetings and conferences; utilize CRM tools to manage customer interactions and maintain territory records
• Represent the company professionally; ensure activities are consistent with ethical pharmaceutical marketing policies; participate in special projects as assigned; comply with all legal/regulatory guidelines

Qualifications

• Required: Four-year college/university degree
• Required: Experience in Oncology
• Required: Excellent verbal and written communication skills with effective presentation style in both in-person and virtual settings
• Required: Ability to meet territorial travel requirements
• Preferred: Post-graduate business school study, training
• Preferred: Minimum of 5 years in the oncology market
• Preferred: Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired
• Preferred: Strategic thinker who can drive a strategic account business plan
• Preferred: Strong key account management experience working in complex academic and community accounts; identifying influential stakeholders and working with them to better serve patients
• Preferred: Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and analytics skills
• Preferred: Skillful in fostering teamwork and collaboration in cross-functional account management
• Preferred: Results oriented with a proactive and self-motivated approach to driving sales growth
• Preferred: Experience with GI, HER2 landscape, biomarker-driven therapeutics and/or Lung Cancer highly preferred
• Preferred: Key Account & Market dynamics knowledge

Skills

• Strategic Account Management: understanding customer business models, reimbursement landscape, stakeholders, and using dashboards/omni-channel resources; ability to gather insights and feedback for cross-functional partners
• Strategic Planning: define objectives, tailor strategies, determine resources, adjust plans as conditions change, collaborate across functions
• Teamwork & Collaboration: enterprise mindset, cross-functional partnerships with marketing, medical affairs and market access; share insights and help others
• Selling Effectiveness: promote oncology products; network-selling mindset; stay current on industry trends; adapt to new tools; establish relationships with key providers
• Product and Scientific Knowledge: educate healthcare professionals on product indications; provide high level clinical knowledge; respond to questions per guidelines
• Execution: organize meetings; represent the company at events; use CRM; maintain territory records; comply with regulations; budget adherence

Additional Requirements

• Frequent travel between meeting sites
• Frequent computer and office equipment usage; regular interactions in office environments
• Work may require hours outside normal schedule to meet business demands
• Frequent public contact requiring professional attire