Role Summary
The Senior Oncology Account Manager (Sr. OAM) contributes to Nuvalent’s sales objectives by performing assigned sales activities and by providing physicians, pharmacists, nurses, and other healthcare professionals with information and access to Nuvalent’s products. The role involves implementing marketing strategies and executing plans in a compliant manner to achieve short-term and long-term goals, while maintaining strong, compliant relationships with healthcare providers. The ideal candidate will manage the territory and administrative requirements efficiently and will operate with full compliance with drug laws and Nuvalent standards in representing the company’s products. This position requires collaboration with cross-functional teams to deliver integrated customer support.
Responsibilities
- AChieve the assigned sales objective for the territory
- Attain the designated goals for calls on appropriate healthcare professionals to communicate balanced, accurate, and complete information on Nuvalent’s FDA-approved products
- Develop and implement a territory business plan to meet customer needs and achieve goals
- Navigate complex external/customer organizational structures, including hospitals, IDNs, GPOs, and healthcare communities, aligning with cross-functional commercial partners
- Demonstrate adherence to administrative requirements, including budget management, expense reports management, CRM call reporting and synchronization, within timelines and company guidelines
- Demonstrate a deep understanding of healthcare professionals and account needs to strategically promote and expand the use of assigned products
- Operate the territory within the assigned expense budget and demonstrate fiscal responsibility
- Comply with all federal, state, and local laws, regulations, and guidelines, including but not limited to the PhRMA Code on Interactions with Healthcare Professionals, and Nuvalent standards and policies
- Successfully complete training and ongoing updates on product knowledge, disease state, market, selling skills, and compliance
- Assist in identifying and resolving issues and opportunities, communicating proactively with marketing and sales management, and pursuing continuous improvement
- Operate with a strong business owner mindset and take accountability for territory outcomes
- Collaborate with Market Access, Medical Affairs (MSLs), Precision Engagement Managers, and Commercial leadership to deliver integrated customer support
- Use competitive intelligence to identify shifts in competitor activity, market trends, and customer needs to inform strategy and drive territory management
- Demonstrate diversity of experience across previous roles and companies
Qualifications
- Undergraduate degree is required, ideally in business, marketing, healthcare, life science areas of concentration
- 9+ years of successful pharmaceutical/biotech sales experience with 3+ in the oncology/hematology and/or rare disease markets, preferably with oral therapeutic selling experience
- Excellent written and oral communication skills
- Strong computer skills, notably MS Word, MS Excel, and MS PowerPoint
Skills
- Customer Focus: Builds deep, trust-based relationships with oncologists, infusion centers, nurses, pharmacists, and other decision makers; consistently demonstrates a patient-first mindset.
- Territory Management: Analyzes market data, prioritizes accounts, and executes strategic call planning to maximize impact and coverage.
- Influence & Persuasion: Effectively communicates clinical and economic value propositions tailored to the Oncology Market; demonstrates a strong understanding of oncology treatment pathways, disease biology, diagnostics/biomarkers, and competitive landscape.
- Clinical Fluency: Confidently engages in scientific discussions with HCPs, navigating trial data, MOAs, and real-world evidence.
- Compliance & Regulatory Adherence: Operates within promotional regulations (FDA, OIG, PhRMA) and company compliance boundaries while still driving results.
- Business Acumen: Understands access, reimbursement, specialty pharmacy distribution, and practice economics to address customer and patient barriers.
- Data-Driven Decision Making: Uses CRM, analytics, and market insights to adapt strategy and demonstrate ROI.
- Results Orientation: Consistently meets/exceeds sales goals while balancing short-term results with long-term relationship building.
- Resilience & Adaptability: Thrives in high-change, high-stakes oncology environment; adjusts rapidly to new clinical data, competitive shifts, or access hurdles.
- Problem Solving: Develops innovative solutions for customer challenges (e.g., access barriers, clinical adoption hesitations).
- Mentorship & Team Contribution: Coaches peers, shares best practices, and contributes to a high-performance team culture.
- Integrity & Credibility: Earns trust through ethical decision-making, transparency, and consistency with company values.
Additional Requirements
- Periodic overnight travel will be needed for the management of large territories
- Occasional evenings and weekend work may be needed for conferences