Senior Mgr, Source BPO IM Transcend

Role Summary

The Senior Manager, Source BPO IM Transcend leads the Procurement/Source Process Design for the IM Transcend program, independently spearheading the development of Direct and Indirect Procurement and Purchase-to-Pay processes. The role requires critical thinking, cross-functional collaboration, and the ability to influence business partners at all levels to achieve transformation goals. This onsite/hybrid position supports postings across multiple locations: Raritan, NJ; Titusville, NJ; Belgium, Ireland & Italy; and Switzerland.

Responsibilities

• Develop and implement a global standardization within IM of Planner/Buyer processes that addresses business requirements
• Independently lead the development of Transcend Design for Direct and Indirect Procurement and Purchase-to-Pay processes with minimal guidance
• Incorporate strategic capabilities into the Transcend Design for Direct and Indirect Procurement and Purchase-to-Pay processes while maintaining compliance to the "clean core" and global template concepts
• Develop collaboratively with MT and Corporate Procurement the strategic roadmap of capabilities for Direct and Indirect Procurement and Purchase-to-Pay processes for future releases/upgrades for IM Transcend
• Drive cross-functional alignment on process design by bringing together teams involved in IM Transcend, Procurement, Source, Global Services, and Accounts Payable functions to systematically assess various points of view and develop optimal solutions
• Apply a Global Template approach by incorporating a big-picture perspective into process design and discussions, influencing business partners from executive leadership to technical subject matter experts
• Drive the standardization and harmonization of process design while ensuring that local needs are effectively met
• Engage hands-on in the Transcend design processes, including User Requirements coordination, Business User Story definition, Process flow mapping and Data Readiness
• Actively participate in and/or drive Transcend processes such as Business Simulation Testing and User Acceptance Testing, setting optimum test strategies to minimize risks and Data Readiness - cleansing and validation efforts
• Oversee the execution of Transcend deliverables to ensure project success and participate in technical defect resolution

Qualifications

• Minimum of 10 years of operational background in Purchase-to-Pay (P2P) processes – both Direct and Indirect purchasing, with a deep understanding of Procurement, Global Services, and Accounts Payable functions
• Prior experience in completing several SAP ERP implementation cycles (e.g. Design, Build, Test, Deploy and Hypercare) is a plus
• Strategic Procurement including contract negotiations and finalization is a plus
• Knowledge of Capital, Construction and Facilities Services (CCFS) category/procurement is a plus
• Knowledge of creating and deploying new buying channel capabilities
• Prior experience in designing and deploying supplier collaboration tools (SCC, SNC, etc.) is a plus
• Proven track record of cross-functional influencing and achieving organizational alignment at all levels
• Experience managing to project timelines and achievements in complex business environments
• Skilled at engaging and building relationships with senior business leaders

Skills

• Cross-Functional Collaboration
• Cyber Investigations
• Developing Others
• Fact-Based Decision Making
• Human-Computer Interaction (HCI)
• Inclusive Leadership
• Leadership
• Network Configuration Management
• Operating Systems (OS)
• Operations Management
• Organizing
• Scripting Languages
• Software Development Management
• Systems Development
• Systems Management
• Team Management
• Technologically Savvy

Education

• Bachelor's degree required