Role Summary
The Senior Manufacturing Systems Engineer is the technical authority and site owner for the DeltaV platform at Amgen’s North Carolina manufacturing site. You will be accountable for the platform’s architecture, lifecycle strategy, compliance posture, reliability, and long-term sustainability in alignment with enterprise standards. This role enables plant engineering and operations to deliver compliant, reliable manufacturing through resilient and well-governed platform services. The role is site-specific and does not own plant equipment or enterprise-wide DeltaV governance, but coordinates with enterprise standards, service owners, and vendors.
Responsibilities
- Define, evolve, and document the North Carolina site DeltaV platform architecture (controllers, servers, HMI, virtualization, redundancy, and network topology) and develop a site-level roadmap aligned with enterprise direction.
- Serve as the site decision authority for DeltaV platform changes, lifecycle prioritization, and risk acceptance in coordination with enterprise stakeholders.
- Own and execute lifecycle operations strategy including provisioning, capacity planning, patching, upgrades, license management, and disaster recovery to ensure high availability manufacturing while minimizing production risk.
- Establish and maintain a robust platform CMDB and asset inventory to ensure configuration integrity and audit readiness.
- Govern and implement site-level DeltaV integrations with MES, OSI PI, Active Directory, and other enterprise systems.
- Define site service level objectives (SLOs) for the DeltaV platform; implement monitoring, telemetry, alerting, and incident response processes, and drive root-cause analysis and continuous reliability improvement.
- Own the site-level DeltaV validation approach, including development of platform validation artifacts (IQ/OQ/PQ) and audit support.
- Implement and enforce ICS security controls (network segmentation, secure remote access, privileged access management) in partnership with corporate cybersecurity and site network teams.
- Effectively manage relationships with technology service owners, business partners, enterprise service partners, and vendors.
Qualifications
- Required: Doctorate degree
- Required: Master’s degree and 2 years of Information Systems, Engineering and/or Information Technology experience
- Required: Bachelor’s degree and 4 years of Information Systems, Engineering and/or Information Technology experience
- Required: Associate’s degree and 8 years of Information Systems, Engineering and/or Information Technology experience
- Required: High school diploma / GED and 10 years of Information Systems, Engineering and/or Information Technology experience
- Preferred: 5+ years of experience supporting or owning manufacturing automation or control system platforms in a regulated environment (e.g., Emerson DeltaV, Rockwell FactoryTalk, Siemens BAS, or similar DCS/PLC-based platforms), including system-level administration and architecture.
- Preferred: Experience operating within GMP-regulated manufacturing environments, including validation lifecycle (IQ/OQ/PQ) and change control governance.
- Preferred: Experience with industrial platform infrastructure including networking (Ethernet-based I/O), virtualization, Windows Server environments, Active Directory integration, backup/disaster recovery, and patch management.
- Preferred: Practical experience integrating automation platforms with MES, historians (e.g., OSI PI), and enterprise systems using OPC, web services, REST APIs, or middleware technologies.
- Preferred: Experience supporting 24x7 manufacturing-critical systems with defined SLOs, monitoring/observability frameworks, and structured incident management.
- Preferred: Familiarity with industrial control system (ICS) cybersecurity principles including network segmentation, secure remote access, and privileged account management.
- Preferred: Demonstrated ability to translate enterprise standards into site-level implementations and lead cross-functional platform governance discussions.