Senior Manager, Supply Chain - Raw Materials Center

Role Summary

Senior Manager, Supply Chain - Raw Materials Center, onsite in Easton, PA. Leads on-site governance and operational oversight of a critical third-party logistics provider (3PL) supporting raw material distribution across the Amgen manufacturing network. Responsible for daily operations oversight, regulatory compliance (cGMP, OSHA and Amgen policies), cost management, cross-functional project management, and maintaining relationships with Logistics Service Providers, Transportation Service Providers, and Amgen sites.

Responsibilities

• Lead the strategic partnership with the 3rd Party Logistics provider (3PL) serving as the primary liaison between Amgen manufacturing sites and the provider.
• Develop and execute the on-site operations strategy in partnership with 3PL local leadership team, manufacturing sites, planning, and transportation.
• Lead and monitor integration of SAP and LSP systems; prepare and present governance views: monthly dashboards, scorecards, KPIs and metrics sufficient to measure performance.
• Lead/participate cross-functional work streams with 3PL, accounting, corporate systems planning, procurement, master data, pricing and contracting, quality, manufacturing network, supply chain, technical operations, and information systems.
• Facilitate resolution of quality issues within the 3PL warehouse (e.g. damage, packaging list errors, temperature excursions).
• Investigate and resolve all shipment and ERP exceptions, including incomplete shipments and quantity discrepancies, including quality record ownership.
• Ongoing project management focused on continuous process improvement.
• Provide and communicate inventory status updates and support advanced transactions requiring research and intra-department coordination and/or approvals.
• Provide overall supply support to manufacturing network (e.g. troubleshooting, work priorities and assists with formulating corrective actions), to ensure the timely effective completion of tasks and alignment to company goals and objectives.
• Support manufacturing by ensuring optimal raw material distribution and contractual performance of the 3PL.

Qualifications

• Required: Doctorate degree and 2 years of Supply Chain, Warehousing or Distribution experience; OR Master’s degree and 6 years of Supply Chain, Warehousing or Distribution experience; OR Bachelor’s degree and 8 years of Supply Chain, Warehousing or Distribution experience; OR Associate’s degree and 10 years of Supply Chain, Warehousing or Distribution experience; OR High school diploma / GED and 12 years of Supply Chain, Warehousing or Distribution experience; AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources.
• Preferred: Experience managing and/or operating 3rd party logistics service providers.
• Preferred: Ability to liaise/communicate effectively and easily with cross-functional teams and different cultures (excellent written and verbal communication skills).
• Preferred: Experience with information systems: ERP-SAP, WMS, QMS, etc.
• Preferred: Experience leading warehouse, logistic and/or transportation organizations with knowledge of new facilities implementation.
• Preferred: Experience interacting with the FDA and/or other regulatory agencies.
• Preferred: Cost control and budget management experience.
• Preferred: Demonstrated success in Operational Excellence and major change management initiatives.
• Preferred: Understanding of GMP-regulated industry requirements.
• Preferred: Strategic thinking with strong business and financial acumen.
• Preferred: Leadership presence and highly developed influencing skills.

Skills

• ERP-SAP, WMS, QMS experience
• Cross-functional leadership and communication
• Warehouse, logistics and/or transportation operations leadership
• Regulatory interactions (FDA and other agencies)
• Cost control and budget management
• Operational Excellence and major change management
• GMP-regulated industry understanding
• Strategic thinking with business and financial acumen
• Leadership presence and influencing skills