Senior Manager, Sales Operations - Ottava

Role Summary

Senior Manager, Sales Operations will lead forecasting, analytics, performance reporting, CRM discipline, and salesforce effectiveness for the OTTAVA US commercial organization. This role ensures pipeline visibility, demand planning accuracy, and operational consistency across the capital and clinical sales teams. Based in Santa Clara, CA with consideration for Cincinnati, OH; onsite 3 days per week with remote work 2 days per week.

Responsibilities

• Own CRM, opportunity stage accuracy, pipeline reporting, and performance dashboards.
• Partner with Sales leadership to drive salesforce excellence and productivity improvements.
• Lead forecasting, demand planning inputs, and pipeline analytics to support S&OP and commercial planning.
• Manage KPI frameworks, business reviews, and operational routines.
• Provide insights that shape targeting, segmentation, and resource allocation.
• Collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).

Qualifications

• 8+ years in sales operations, or commercial analytics.
• Strong CRM/reporting expertise.
• Analytical and process‑driven, with strong stakeholder communication skills.

Skills

• Compliance Management
• Contract Management
• Mentorship
• Negotiation
• Office Administration
• Organizing
• Performance Measurement
• Process Improvements
• Proofreading
• Relationship Building
• Risk Assessments
• Sales Enablement
• Sales Support
• Sales Terms and Conditions
• Technical Credibility
• Tender Management