Senior Manager, Sales Operations & Data Analytics
Xeris Pharmaceuticals, Inc.
August 13, 2026
Remote friendly (Chicago, IL)
United States
Operations
Essential Job Functions
- Serve as CRM business lead by partnering across the organization with brand teams, Medical, IT, HR, and Sales leadership.
- Partner with Sales leadership to evaluate territory performance and workload on an ongoing basis.
- Develop semi-annual value-based prescribing targets and associated segments to drive field direction.
- Co-manage Sales System support initiatives with selected external business partners.
- Drive Data Operations and Master Data Management to deliver accurate, reliable data and operational support (e.g., Primary Address Crediting).
- Identify opportunities and recommend sales team optimization initiatives.
- Provide vision and strategy for advancing commercial data governance and stewardship.
- Lead and monitor distribution of sales alignments and HCP target reports.
- Collaborate with internal teams to identify and resolve data and operational issues.
- Act as a consultant during incident resolution and problem management/root cause analysis.
- Maintain relationships with external data providers (e.g., IQVIA, MMIT, Veeva) to resolve data issues and conduct investigations.
- Lead HCP and HCO Master Data Management and stewardship.
Skills and Qualifications
- Bachelor’s degree in business, Finance, decision support/analytics, Marketing, or related field (Master’s a plus).
- 5–7 years pharmaceutical industry experience in sales operations, data analysis, advanced analytics, and decision support.
- Preferred: experience supporting new-to-market products in Retail and Rare Disease markets.
- Familiarity with IQVIA, Veeva, Power BI, Sales Force, etc.
- Advanced Microsoft Office; Excel and SQL strongly preferred.
- Competencies: project management, strong organizational skills, self-starter, independent judgment, teamwork/collaboration, professionalism and discretion, interpersonal, written/verbal communication.
Working Conditions
- Periodic evening/weekend work as needed.
- ~10% travel; some overnight.
- Hybrid role (Chicago office): minimum 3 days/week on-site.
Application Instructions
- If you need a reasonable accommodation during the application process, email recruiting@xerispharma.com with the job requisition number.
- Serve as CRM business lead by partnering across the organization with brand teams, Medical, IT, HR, and Sales leadership.
- Partner with Sales leadership to evaluate territory performance and workload on an ongoing basis.
- Develop semi-annual value-based prescribing targets and associated segments to drive field direction.
- Co-manage Sales System support initiatives with selected external business partners.
- Drive Data Operations and Master Data Management to deliver accurate, reliable data and operational support (e.g., Primary Address Crediting).
- Identify opportunities and recommend sales team optimization initiatives.
- Provide vision and strategy for advancing commercial data governance and stewardship.
- Lead and monitor distribution of sales alignments and HCP target reports.
- Collaborate with internal teams to identify and resolve data and operational issues.
- Act as a consultant during incident resolution and problem management/root cause analysis.
- Maintain relationships with external data providers (e.g., IQVIA, MMIT, Veeva) to resolve data issues and conduct investigations.
- Lead HCP and HCO Master Data Management and stewardship.
Skills and Qualifications
- Bachelor’s degree in business, Finance, decision support/analytics, Marketing, or related field (Master’s a plus).
- 5–7 years pharmaceutical industry experience in sales operations, data analysis, advanced analytics, and decision support.
- Preferred: experience supporting new-to-market products in Retail and Rare Disease markets.
- Familiarity with IQVIA, Veeva, Power BI, Sales Force, etc.
- Advanced Microsoft Office; Excel and SQL strongly preferred.
- Competencies: project management, strong organizational skills, self-starter, independent judgment, teamwork/collaboration, professionalism and discretion, interpersonal, written/verbal communication.
Working Conditions
- Periodic evening/weekend work as needed.
- ~10% travel; some overnight.
- Hybrid role (Chicago office): minimum 3 days/week on-site.
Application Instructions
- If you need a reasonable accommodation during the application process, email recruiting@xerispharma.com with the job requisition number.