Role Summary
The Medical Operations will serve as a critical contributor of the medical affairs team responsible for supporting and driving operational excellence and innovation, championing AI for the function. This position focuses on hands-on project management of budget administration, contract coordination, digital platform and AI management, and the execution of events (conferences) and other onsite and virtual meetings. The role is pivotal in facilitating effective cross-functional collaboration and ensuring the seamless implementation of all operational elements. Location: San Diego.
Responsibilities
- Lead planning and facilitation of medical team meetings, ensuring efficient management of both virtual and face-to-face engagements that support scientific and strategic objectives.
- Develop and maintain Medical Affairs dashboards to track team deliverables, progress, and key performance metrics, enabling data-driven decision-making and transparency.
- Oversee new team member onboarding, delivering robust processes and resources to accelerate integration and ensure rapid productivity.
- Establish, update, and manage SharePoint sites and distribution lists for the medical team to maximize collaboration, access, and information security.
- Ensure all stakeholders have timely access to current materials, maintaining organized, user-friendly, and compliant digital platforms across teams.
- Collaborate cross-functionally with stakeholders in Medical Affairs, IT, Compliance, and others to identify process improvement opportunities and implement best practices, including using AI to enable the medical team.
- Support the execution of congress logistics, including pre-congress planning, onsite operations, and post-congress follow-ups.
- Support the scheduling, setup, and facilitation of onsite meetings and events.
- Liaise with internal teams, external vendors, and congress organizers to ensure all details are managed efficiently.
- Oversee contract processes for vendors, venues, and other services, coordinating initiation, tracking, and completion.
- Ensure all contracts align with company policies, compliance requirements, and are processed in a timely manner.
- Develop, manage, and track the medical budget.
- Partner with finance colleagues to reconcile budgets, process invoices, track spend, and support forecasting as needed.
- Adapt to changing priorities; take on additional projects and responsibilities as needs evolve.
Qualifications
- Required: Bachelor's degree.
- Preferred: Advanced degree or project management certification (e.g., PMP).
- Required: Minimum of 5 years' relevant project management experience within pharmaceutical, life sciences, or medical affairs environments.
- Preferred: Familiarity with event planning, logistics, and operational support.
- Required: Strong budget management, contract administration, and vendor coordination skills.
- Required: Proven experience managing SharePoint or similar digital collaboration platforms.
- Required: Excellent organizational, communication, and interpersonal skills.
- Required: Ability to work independently, with strong attention to detail and a proactive approach to problem-solving.
- Required: Ability to multi-task and manage competing priorities, with flexibility to travel as required for congress support.
- Required: Team-oriented with a high degree of professionalism, integrity, and customer service focus.