Senior Manager, Marketing Operations – Veeva PromoMats/Capabilities
Biogen
5 months ago
Remote friendly (Cambridge, MA)
United States
Marketing
Responsibilities:
- Serve as SAFe Product Manager for Veeva Vault PromoMats; own product roadmap and backlog
- Lead governance and continuous improvement of the Promotional Review Committee (PRC) process
- Drive strategy/execution for CLM content design standards, optimization, and ways of working
- Manage and develop the Marketing Operations Manager (Digital Asset Manager)
- Partner with agencies to streamline asset submissions and ensure biotech compliance
- Evaluate new technologies/industry trends; lead POCs and roadmap recommendations
- Collaborate with Commercial, IT, Legal/Regulatory, Field Ops, Marketing Operations, and external partners
- Maintain Vault workflows, triggers, approval levels, and user access governance
- Build reports, metrics, dashboards, and insights for business decisions
- Lead release readiness for Veeva updates (impact assessment, training, adoption)
Required Qualifications/Skills:
- 5+ years in marketing operations, commercial operations, or product management
- Deep experience with Veeva Vault PromoMats and PRC workflows
- SAFe Agile certification (e.g., SAFe POPM)
- Strong understanding of CLM strategy, content lifecycle, and DAM best practices
- Ability to translate business needs into scalable technical solutions
- Vendor/managed services oversight experience
- Excellent communication and stakeholder management; strong project management and analytical skills
Preferred Qualifications/Skills:
- Biotech/pharma/life sciences experience
- Familiarity with modular content and content factory models
- Advanced degree in business, marketing, or life sciences
Benefits:
- Medical, dental, vision, and life insurance; fitness & wellness reimbursement; short- and long-term disability
- Paid vacation (minimum 15 days) and end-of-year shutdown (Dec 26–Dec 31); paid holidays + Personal Significance days; sick time (80 hours/year)
- Paid maternity and parental leave; 401(k) with company match; employee stock purchase plan
- Tuition reimbursement (up to $10,000/year); Employee Resource Groups participation
- Serve as SAFe Product Manager for Veeva Vault PromoMats; own product roadmap and backlog
- Lead governance and continuous improvement of the Promotional Review Committee (PRC) process
- Drive strategy/execution for CLM content design standards, optimization, and ways of working
- Manage and develop the Marketing Operations Manager (Digital Asset Manager)
- Partner with agencies to streamline asset submissions and ensure biotech compliance
- Evaluate new technologies/industry trends; lead POCs and roadmap recommendations
- Collaborate with Commercial, IT, Legal/Regulatory, Field Ops, Marketing Operations, and external partners
- Maintain Vault workflows, triggers, approval levels, and user access governance
- Build reports, metrics, dashboards, and insights for business decisions
- Lead release readiness for Veeva updates (impact assessment, training, adoption)
Required Qualifications/Skills:
- 5+ years in marketing operations, commercial operations, or product management
- Deep experience with Veeva Vault PromoMats and PRC workflows
- SAFe Agile certification (e.g., SAFe POPM)
- Strong understanding of CLM strategy, content lifecycle, and DAM best practices
- Ability to translate business needs into scalable technical solutions
- Vendor/managed services oversight experience
- Excellent communication and stakeholder management; strong project management and analytical skills
Preferred Qualifications/Skills:
- Biotech/pharma/life sciences experience
- Familiarity with modular content and content factory models
- Advanced degree in business, marketing, or life sciences
Benefits:
- Medical, dental, vision, and life insurance; fitness & wellness reimbursement; short- and long-term disability
- Paid vacation (minimum 15 days) and end-of-year shutdown (Dec 26–Dec 31); paid holidays + Personal Significance days; sick time (80 hours/year)
- Paid maternity and parental leave; 401(k) with company match; employee stock purchase plan
- Tuition reimbursement (up to $10,000/year); Employee Resource Groups participation