Senior Manager, Logistics Operations

Role Summary

Senior Manager, Logistics Operations – lead Moderna's European logistics operations hub in Madrid, overseeing GDP-compliant logistics processes, driving digital transformation, and ensuring world-class service, cost efficiency, and regulatory compliance across the European footprint.

Responsibilities

• Lead day-to-day logistics hub operations for upstream warehousing and all modes of transportation (air, road, sea).
• Oversee end-to-end material flow across inbound, intercompany, warehousing, and outbound lanes within the European upstream supply chain.
• Ensure regulatory adherence to GDP, GMP, Cold Chain, Trade, and Security compliance across all logistics operations.
• Implement validated shipping processes from goods handling and packaging to customs clearance and shipping documentation.
• Own and optimize Moderna‚Äôs cost-to-serve metrics while maintaining high service reliability and compliance standards.
• Collaborate closely with Quality, Digital, Planning, and Commercial Supply Chain to ensure logistics processes meet business and compliance requirements.

Responsibilities Will Also Include

• Drive automation and next-generation logistics technologies in partnership with Moderna Digital and Logistics Engineering.
• Deploy and maintain Transport Management Systems (TMS), Warehouse Management Systems (WMS), and real-time visibility platforms.
• Integrate AI/ML tools for forecasting, exception management, and digital twins to enable predictive, proactive logistics control.
• Implement IoT-based cold chain monitoring systems and smart dataloggers to enhance temperature-sensitive product management.
• Support digital transformation in customs and trade compliance, leveraging automation and real-time tracking capabilities.
• Ensure seamless digital integration with 3PLs and carriers to drive real-time logistics connectivity and operational agility.
• Track and analyze logistics KPIs using dashboards and scorecards to guide continuous improvement and performance excellence.
• Maintain and improve logistics process documentation and SOPs in coordination with both internal stakeholders and 3PLs.
• Lead delivery of logistics-related initiatives with a focus on automation, scalability, and simplification.

Qualifications

• BS/BA degree in Supply Chain/Logistics, Engineering, or Business Administration.
• 8‚Äì10 years (BS) or 5‚Äì8 years (MS) of experience in Distribution/Logistics/Supply Chain, ideally in the pharma or biotech sector.
• Experience in a cGMP and cGDP-regulated environment with a strong understanding of pharma logistics.
• Hands-on experience with SAP or ERP systems and advanced logistics software (TMS, WMS, visibility tools).
• Working knowledge of GDP and regulatory frameworks.
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment.
• Demonstrate a strong and independent work ethic that sees tasks to completion.
• You drive for results and demonstrate the ability to develop solutions.
• Outstanding communication skills (verbal and written) to effectively collaborate with senior management in a dynamic, cross-functional matrix environment.
• Ability to manage multiple projects in a fast-paced environment.
• Curious, solutions-driven mindset willing to challenge the status quo to enable transformation.
• A desire to make an impact as part of a high-growth, transformational company.

Preferred Qualifications

• APICS certification (CSCP or CLTD) is a plus
• Experience with Cold Chain Transportation Products
• Proven track record implementing automation, digital tools or AI/ML solutions in logistics
• Familiarity with predictive analytics, digital twins and connected supply chain ecosystems.