Senior Manager, Learning & Development Center of Excellence – Epilepsy and Movement Disorders (Remote)

Role Summary

Senior Manager, Learning & Development Center of Excellence – Epilepsy and Movement Disorders (EMD) leads the design, development, and delivery of learning programs across the EMD field force, shaping strategy and driving execution. The role partners cross-functionally to create innovative, engaging, and competency-based trainings that enhance individual and team performance. The position reports to the Director, Learning & Development – EMD Franchise. This is a remote role with travel up to 40% to support field visits, training delivery, and related activities.

Responsibilities

• Lead the development and execution of a comprehensive learning strategy and curriculum for the EMD Franchise, aligned with business priorities and field force capabilities.
• Design, implement, and facilitate onboarding and advanced training programs for EMD field roles, including Neurology Account Managers, and other customer-facing teams including Virtual Neurology Account Managers, LTC System Liaisons, and Regional Sales Managers.
• Deliver impactful training on disease state education, product knowledge, patient-centric messaging, healthcare ecosystem dynamics and cross functional collaboration to enhance field effectiveness.
• Partner with Brand Leads to integrate EMD-specific content into new hire and ongoing development programs for all field roles.
• Maintain deep understanding of the EMD therapeutic landscape, including clinical data, treatment pathways, and evolving market dynamics, and translate insights into relevant training.
• Support product and indications by developing and executing launch readiness training, including workshops, certifications, and reinforcement strategies.
• Collaborate cross-functionally with Medical Affairs, Marketing, Sales, Compliance, and Legal to ensure training content is accurate, aligned, and compliant.
• Apply adult learning principles and instructional design best practices to create engaging, scalable, and competency-based learning experiences.
• Conduct ongoing needs assessments using field insights, performance data, and stakeholder feedback to continuously refine training strategies.
• Define and track metrics to measure training effectiveness, partnering with instructional designers and analytics teams to assess impact and drive continuous improvement.
• Stay current on industry trends, learning technologies, and best practices to inform training innovation and elevate the learning experience.
• Provide learning opportunities for internal EMD stakeholders beyond the field force, in partnership with broader Learning & Development and Brand Training teams.
• Ensure all training programs adhere to legal, regulatory, and compliance standards.
• Manage resources and budgets effectively to deliver high-impact training solutions.
• Travel up to 40% for field visits, training delivery, POA meetings, conferences, and team collaboration across Jazz Pharmaceuticals’ U.S. offices.
• Champion a high-performance culture through learning, driving accountability, collaboration, and excellence in execution across the EMD franchise.

Qualifications

• Required: 8+ years of experience in the pharmaceutical or biotech industry, preferably within specialty therapeutics, with a strong understanding of field force dynamics and commercial operations.
• Preferred: 2+ years of experience in Learning & Development, Sales Training, or related roles, with a proven ability to design and deliver engaging, adult-learning-based training solutions.
• Preferred: Ability to thrive and lead effectively in a matrixed, highly regulated environment, collaborating across Sales, Marketing, Medical, Compliance, and Regulatory functions.
• Preferred: Deep knowledge of field-based roles (e.g., Neurology Account Managers) and internal stakeholders, with an ability to tailor training to diverse learner needs and responsibilities.
• Preferred: Proven experience in training program development and instructional design, with a focus on adult learning principles, blended learning approaches, and performance-based outcomes.
• Preferred: Strong vendor management and contract negotiation skills, with the ability to oversee external partners and ensure alignment with strategic training goals.
• Preferred: Proficiency in Learning Management Systems (LMS) and digital learning tools, with the ability to manage content, track learner progress, and analyze training effectiveness.

Education

• BA/BS degree in Science, Education, Business, or Marketing (required).
• MBA or other advanced degree (preferred).

Additional Requirements

• This position requires travel as necessary to support business needs.