Role Summary
Senior Manager, IT & Automation leads IT/OT systems staff responsible for IT, automation and infrastructure, security, networking, compliance, and deskside service at the Petersburg, Virginia site. The role coaches and mentors direct reports, ensures stakeholder alignment, and guides lifecycle management and regulatory compliance for site IT/OT systems. You will partner with site leadership to shape IT/OT strategy and deliver projects that support chemical API development and production. Location: Petersburg, Virginia.
Responsibilities
- Manage and guide team to maintain plans to meet changes in stakeholder requirements
- Assist in developing strategic direction for company’s IT/OT assets, monitoring advancements in the industry, & recommending & implementation of new technologies based on stakeholder needs
- Develop and evolve IT/OT site processes and lifecycle management in accordance with NN procedures & local requirements
- Influence the evolution of critical stakeholder requirements to meet a technically dynamic environment
- Champion for cGMP compliance, to include ensuring internal and external regulatory compliance of all site systems
- Ensure IT/OT systems are available, capable, & accessible to meet production & business requirements
- Build and develop a strong, high performing cross-functional team
- Develop relationships with Novo Nordisk IT/OT contributors globally
- Collaborate with Site Leadership on workload solutions & advocate for IT/OT project and resource prioritization
- Frequent planning to ensure resources are in place to execute according to plan
- Ensure clear and essential communication with customers, to include alignment with ET DDK & all other relevant stakeholders globally
- Responsible for ensuring department documents are current & standardized
- Manage departmental training, development, coaching, performance, and recruitment
- Follow all safety and environmental requirements in the performance of duties
- Develop and implement individual development plans (IDPs) for reporting personnel, with annual goals and interim reviews aligned to business priorities
- Other accountabilities, as assigned
Qualifications
- Required: Bachelor’s degree in Engineering, Computer Science, or applicable technical degree from an accredited university and a minimum of seven (7) years of IT and OT systems management, automation, security, or related experience
- Preferred: Master’s degree in pharmaceutical, engineering, or other technical science field
- Required: Minimum of three (3) supervisory experience and team development
- Required: Experience with computerized system verification according to GAMP5, 21CFR11, etc.
- Required: Attention to detail, proofreading, and strong computer skills with a willingness to learn new IT/OT applications
- Required: Proven expertise in project management, in planning/organization, and project execution
- Required: Ability to relate well to a wide cross section of stakeholders
- Preferred: Experience in internal and external regulatory audits & inspections
- Preferred: Experience working with project teams driving deliverables, tasks, & activities for IT/OT system verification/validation
- Preferred: Understanding of system development lifecycle including validation of computer and OT systems, operation & maintenance & decommissioning of systems
- Preferred: Understanding of manufacturing processes for chemicals for the pharmaceutical industry
- Preferred: Understanding of relational databases (SQL, Oracle & Manufacturing Execution Systems [MES])
- Preferred: Knowledge of Novo QMS procedures
- Preferred: Expertise in utilizing appropriate root-cause analysis tools & techniques
- Required: Excellent written & oral communication skills. The ability to author and review technical reports is a plus
Additional Requirements
- Travel up to 10% of the time