Senior Manager, Identity and Access Management

Role Summary

The Senior Manager, Identity & Access Management (IAM) is a hands-on leader responsible for implementing and maturing Madrigal’s enterprise identity and access services in alignment with the company’s cybersecurity strategy. This role ensures that identity systems and processes are secure, efficient, and scalable — supporting reliable access for employees, partners, and platforms across Madrigal’s digital ecosystem.

As part of the Cybersecurity organization, this position works closely with IT Infrastructure and Cloud Engineering teams to deliver modern identity solutions that reduce risk and enhance productivity. The role combines technical depth with operational leadership and may oversee contractors or managed service providers as the IAM program expands.

Responsibilities

• Implement and continuously improve Identity & Access Management capabilities in support of the enterprise cybersecurity strategy.
• Define, implement and maintain IAM policies, standards, and procedures that support secure and consistent access management.
• Administer and enhance Microsoft Entra ID (Azure AD) services, including Conditional Access, MFA, Privileged Identity Management (PIM), and lifecycle automation.
• Partner with IT and Cloud teams to embed identity and access controls into infrastructure and applications.
• Automate identity lifecycle processes, entitlement reviews, and privileged access workflows.
• Monitor IAM system performance, reliability, and adoption; identify opportunities for optimization and automation.
• Implement and maintain metrics to measure IAM program effectiveness and service performance.
• Establish measurable KPIs for identity risk reduction, automation efficiency, and user experience.
• Evaluate new IAM technologies and integrations aligned with organizational goals.
• Provide hands-on technical expertise in support of incident response and remediation activities involving identity systems.
• Other duties as assigned.

Qualifications

• Required: Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent experience).
• Required: 7+ years of experience in Identity & Access Management, Security Engineering, or related technical delivery roles.
• Required: Deep hands-on expertise in Microsoft Entra ID (Azure AD), including Conditional Access, MFA, and Privileged Identity Management (PIM).
• Required: Strong understanding of identity lifecycle management, authentication and authorization protocols (SAML, OAuth, OIDC).
• Required: Practical experience with PowerShell or similar scripting tools for automation and reporting.
• Required: Familiarity with security frameworks such as NIST CSF and CIS Controls.
• Required: Proven ability to deliver secure, scalable identity solutions in partnership with IT and Cloud teams.
• Required: Excellent communication, problem-solving, and organizational skills.

• Preferred: Experience implementing IAM modernization or Zero Trust initiatives in a cloud-first environment.
• Preferred: Experience implementing adaptive or AI-assisted identity governance, including continuous access evaluation (CAE), anomaly detection, or agentic AI–driven identity insight.
• Preferred: Knowledge of service account governance and workload identities.
• Preferred: Certifications: Microsoft Cybersecurity Architect Expert; Microsoft Identity and Access Administrator Associate; Microsoft Information Protection and Compliance Administrator; Azure Solutions Architect Expert; Certified Identity and Access Manager (CIAM).

Skills

• Hands-On Leadership: Leads through execution and example, combining a builder mindset with architectural vision to balance design, implementation, and delivery.
• Innovation & Foresight: Anticipates and adapts IAM strategy to leverage emerging AI and identity intelligence capabilities.
• Technical Excellence: Deep understanding of Microsoft identity ecosystems and security best practices.
• Collaboration: Builds trusted working relationships with IT and Cloud partners to deliver results.
• Operational Focus: Emphasizes reliability, performance, and automation in daily operations.
• Accountability: Takes ownership for execution of IAM initiatives and measurable outcomes.
• Adaptability: Excels in a fast-moving environment with evolving infrastructure and priorities.

Education

• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent experience).
• Certifications: Microsoft Cybersecurity Architect Expert; Microsoft Identity and Access Administrator Associate; Microsoft Information Protection and Compliance Administrator; Azure Solutions Architect Expert; Certified Identity and Access Manager (CIAM).