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Senior Manager, Global Emergency Management

Amgen
Full-time
Remote friendly (United States)
United States
Corporate Functions

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Role Summary

Senior Manager, Global Emergency Management. In this vital role you will work with internal and external collaborators on key deliverables needed for the success of the Global Emergency Management program, ensuring GEM efforts support the foundation of Amgen's Emergency Management program.

Responsibilities

  • GEM Program Management: Ensure the success of the GEM program; ensure collaboration and alignment with key programs/groups; support the growth and maintenance of the GEM program; establish a global network to connect all sites through the GEM program; modify and provide an updated Amgen global security standard for Active Attendant training where applicable.
  • LMS Course Management: Develop and create GEM courses in the Learning Management System (LMS); identify key Emergency Management contacts/support staff globally; establish assignment vehicles, tracking and reporting on completions.
  • GEM Plan Management: Update latest templates to meet latest standards and expectations; Emergency Management Plans (EMP); Emergency Response Plans (ERP); ensure alignment with key business partners; communicate plan and practice changes to stakeholders; maintain latest versions of plans in controlled repository.
  • GEM SharePoint Management: Create a GEM SharePoint site for global stakeholders; create folder structures for files and plans; manage access permissions; develop training videos; develop reference sheets and instructions.
  • GEM Location Emergency Management (EM) contact relationships: Liaison with Business Resilience counterparts for Business Continuity and Disaster Recovery; maintain contact lists; provide guidelines for emergency supplies; provide guidance for Emergency Management staff and Incident Commander during incidents when needed.
  • GSOC Incident Assessment: Coordinate with GSOC; provide guidance on assessment processes; support sites on Emergency impact events; coordinate with Emergency Management Teams when business impacts occur.
  • GEM Training Development: Maintain records on GEM trainings; gain feedback on training effectiveness; ensure longevity plan to train new collaborators.
  • GEM Strategy Development: Assess stakeholders, training, materials, and plans; develop and implement change management and communications plans; assess overall GEM program effectiveness.

Qualifications

  • Basic Qualifications:
    • Doctorate Degree with 2 years of related emergency management experience; or
    • Master’s Degree with 4 years of related emergency management experience; or
    • Bachelor’s degree with 6 years of related experience; or
    • Associate’s degree with 10 years of related experience; or
    • High School diploma / GED with 12 years of related experience.
  • Preferred Qualifications:
    • Track record in assignment/project/program management
    • Experience in emergency response and preparedness
    • Experience as field team leader, incident commander, EOC Director during live incidents
    • Knowledge of CERT, USAR, ICS, FEMA, and related certifications
    • Certifications in FEMA IS 100, 200, 700, and 800
    • Experience designing and conducting evacuations, triage, and accountability
    • Ability to remain calm in stressful environments and lead teams
    • Experience launching new or updated programs (documentation, trainings, etc.)
    • Ability to prioritize and meet deadlines in a fast-paced environment
    • Proficiency with Outlook, Word, PowerPoint, SharePoint, conferencing, and PDF
    • Experience delivering instructor-led and virtual trainings
    • Ability to present effectively to internal teams, partners, and executives
    • Trusted reputation in security/confidential/classified environments
    • Self-motivated with the ability to manage priorities and adapt to obstacles
    • Ability to collaborate with diverse functional groups

Skills

  • Emergency management program development and administration
  • Training design and LMS management
  • Strategic planning and change management
  • Cross-functional collaboration and stakeholder management
  • Communication and presentation to executives
  • SharePoint administration and documentation control

Education

  • As listed in Basic Qualifications

Additional Requirements

  • None specified beyond qualifications
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