Senior Manager, Global Capability Owner, Campaign Planning and Automation

Role: Global Capability Owner for Campaign Planning and Automation within Jazz Pharmaceuticals' Customer Experience Operations, responsible for strategic leadership of marketing engagement systems. Responsibilities: develop and execute a product roadmap, define capability vision aligned with global priorities, collaborate with stakeholders across franchises, and oversee delivery of scalable, data-driven campaign planning solutions in marketing CRM platforms like SFMC. Focus on enhancing omnichannel engagement, improving campaign workflows, and ensuring measurable impact through continuous optimization. Requirements: Bachelor's degree in business, marketing, or related field; 8+ years in regulated industries such as pharma or healthcare; proven experience managing digital products and marketing automation tools; adept at cross-functional collaboration and agile development. Preferred: advanced degree (MBA), experience in product operating models, and familiarity with rare disease or specialty brands. High-Value: emphasis on campaign automation, omnichannel data integration, stakeholder engagement, and delivering enterprise-wide marketing capabilities. Collaboration involves working with business leads, technical teams, and vendors, with a travel expectation of 20-30%. The role emphasizes user-centered design, data-driven decision-making, and delivering measurable business outcomes in a regulated biopharma environment.