Senior Manager, Engagement Leader

Role Summary

Senior Manager, Engagement Leader will advance the Technology function's engagement strategy, integrating enterprise practices and enabling business outcomes through AI-enabled, human-centered approaches. This role is based in New Jersey with a preference for New Brunswick or Titusville; two openings are available.

Responsibilities

• Lead strategic executive communications for the functional area’s Technology Leadership Team (TLT) member (e.g. town halls, email messages, select external engagements).
• Develop storytelling approaches surrounding key TLT-level priorities to share within the functional area as well as across Technology.
• Communicate business objectives effectively across audiences in the Technology functional area and collaborate on extending messaging to business partners.
• Assess and selectively support high-value external engagements for Technology functional area leaders in partnership with Global Corporate Affairs.
• Partner with Technology Communications and other teams to ensure consistent, impactful messaging.
• Measure impact of communications efforts and report outcomes to leadership.
• Develop and maintain relationships with the Technology functional area’s leadership team and partners to support effective delivery of communications efforts.
• Manage, coach, and develop direct reports, fostering a culture of inclusion, learning, and adaptability.
• Foster a resilient team culture by modeling and upholding team norms and commitments.
• Identify and champion opportunities to leverage AI and automation.
• Establish and maintain feedback loops with stakeholders to drive continuous improvement.
• Partner with Change Management to build and support change champion networks within the functional area.

Qualifications

• Bachelor’s degree in Communications or equivalent experience.
• 5+ years' experience in communications supporting executive level stakeholders.
• Strong strategic communications experience, including implementing communications strategies, managing organizational communications, multi-channel storytelling, executive communications, and external communications.
• Data-driven mindset with ability to analyze and act on metrics.
• Understanding of technology, eagerness to embrace digital innovation, and ability to grasp complex topics.
• Familiarity with AI/automation tools for communications and workflow.
• Experience building trusted relationships with senior leaders and business stakeholders.
• Demonstrated success in managing multiple priorities in a fast-paced, global, matrixed organization.
• Excellent collaboration, teamwork, and ability to lead and motivate through influence.
• Growth mindset and adaptability to change.
• Champion standardization and continuous improvement.
• Model feedback-seeking and responsiveness.
• Empower and develop team members to drive strategic initiatives.
• Experience supporting a Technology or Health Care organization preferred.
• Working knowledge of AI and automation tools preferred.

Skills

• Required: Corporate Communications Management
• Required: Corporate Communications Strategy
• Preferred: Automation
• Preferred: Generative AI