Senior Manager, CX Adoption Analytics & Insights Lead

Role: Senior Manager, CX Adoption Analytics & Insights, leading data-driven measurement of AI platform adoption within Pfizer. Responsibilities: establish adoption and behavioral analytics frameworks, track engagement and success metrics, diagnose barriers to adoption, and influence decision-making through insights. Build organizational capabilities in measurement standards, facilitate cross-functional data partnerships, and demonstrate value delivery through quantitative and qualitative analysis. Requirements: Bachelor's in Data Science, Analytics, Business, or related field; 6-8+ years in product analytics, telemetry, or growth analytics; proficiency in data visualization tools (e.g., Tableau, PowerBI); experience in defining KPIs, user activation, retention metrics, and influencing cross-functional teams. HighValue: focus on internal AI digital platform adoption, behavioral analytics, organizational measurement standards, and value realization. WorkSetup: hybrid location; no specific travel indicated.