Senior Manager, CX Adoption Analytics & Insights Lead

Role: Senior Manager, CX Adoption Analytics & Insights Lead at Pfizer, focusing on driving data-driven understanding of internal AI platform adoption. Responsibilities: establish measurement standards, track platform engagement and behavioral metrics, diagnose adoption barriers, and inform cross-functional teams on behavioral drivers and value realization. Requirements: Bachelor's degree in Data Science, Analytics, or related field; 6–8+ years in product analytics, telemetry, or growth analytics; proficiency in data visualization and analytics platforms; experience setting measurement frameworks; strong storytelling and influence skills; experience in user activation metrics and diagnosis of adoption stalls. HighValue: enterprise AI platform adoption, behavioral analytics, cross-functional measurement partnerships, value and ROI tracking, regulated healthcare environment experience preferred. WorkSetup: hybrid; located in multiple U.S. locations; travel not specified.