Senior Manager, Customer Insights& Engagement- Oncology
Bristol Myers Squibb
September 01, 2026
Full-time
Remote friendly (Princeton, NJ)
Worldwide
Marketing
Role: Senior Manager, Customer Insights & Engagement in Oncology, acting as a strategic business partner to the Global Commercial Strategy team. Objectives include integrating market insights through primary and secondary research to inform commercial decisions, improve patient value, and support brand growth. Responsibilities encompass leading market research initiatives such as landscape assessments, patient journeys, and message testing; applying advanced methodologies; collaborating with cross-functional teams (e.g., R&D, Medical, Finance); managing analytics requests; and ensuring fact-based decision-making aligned with global oncology priorities. Requirements include a BA/BS (advanced degree preferred), at least 3 years of relevant pharma or consulting experience, and proven independence in leading market research projects with exposure to advanced techniques. Key skills involve data interpretation, influencing, communication, and problem-solving in a complex matrix environment. High-value specifics: oncology, commercial insights, market research, data analytics, customer engagement, and cross-functional collaboration within a global pharma setting. Work setup is not specified, but the role involves high-level strategic partnership and stakeholder engagement.