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Senior Manager, CRM Field Operations

AstraZeneca
September 28, 2026
Full-time
Remote friendly (Gaithersburg, MD)
Worldwide
Operations
Role: Senior Manager, CRM Operations & Field Enablement, oversees the day-to-day management and optimization of CRM systems supporting US Oncology field teams. Responsibilities include managing CRM BAU processes, system performance monitoring, user support, and implementing enhancements aligned with business priorities. The role acts as a liaison to ensure CRM adoption, field readiness, and operational excellence, collaborating with Commercial Ops, IT, Marketing, and vendors. Qualifications: Bachelor's degree; 2+ years experience with CRM platforms (e.g., Salesforce, Veeva), including system integrations and large-scale deployments; strong understanding of sales workflows and user experience. HighValue: focus on CRM ecosystem within oncology, supporting sales enablement and field effectiveness. WorkSetup: hybrid in-office; requires a minimum of three days per week onsite, with flexibility. Travel is not specified.