Senior Manager, Commercial Learning & Development

Role Summary

The Senior Manager, Commercial Learning & Development partners with the Director of Commercial Learning and Development to create and execute training for the commercial team including sales and market access field teams. They deliver training to ensure thorough understanding of product knowledge, disease state, marketing resources, and marketplace, and provide training and coaching through new hire onboarding, ongoing training, sales meetings, and field visits. They develop expert knowledge of the Invivyd sales process and contribute ideas to drive sales force effectiveness and develop field teams’ knowledge and selling skills.

Responsibilities

• In partnership with the Director of Commercial Learning and Development ensures consistent creation and delivery of sales training curriculum that develops sales force effectiveness
• Navigate approval of training materials through medical, regulatory, and legal review
• Manage New Hires through onboarding process and provide support and coaching for Day 1 field readiness
• Collaborate in the creation of sales training programs, workshops, and modules; assess current field-facing issues and deliver solutions to increase competence and confidence
• Recognize and understand competitive products, industry trends, and Invivyd portfolio to create and execute relevant training for field teams
• Collaborate with training agencies to deliver high-quality training products within budget and timelines
• Measure training effectiveness through field collaboration, meetings, and field visits
• Manage all logistical aspects of new hire training and sales meetings, including LMS content deployment, agendas, completion reports, and certification

Qualifications

• Bachelor‚Äôs degree in business, healthcare, or science
• At least 7 years of professional sales experience, or a training and coaching role including development and delivery of technical training
• Strong experience delivering live, virtual, and blended learning
• Experience developing sales tools, education, and training programs to boost sales skills and technical competency
• Understanding of sales operations processes and systems (sales cycle, CRM applications, territory management)
• Familiarity with adult learning and instructional design strategies
• Excellent written and verbal communication, presentation, and professional speaking skills
• Understanding of selling skills across care settings (primary care, hospitals, IDNs, etc)
• Ability to manage multiple priorities and assignments simultaneously
• Ability to articulate learning objectives that are focused, concise, and measurable
• Willingness to travel to the corporate office for in-person collaboration and key meetings 2x/month minimum (within driving distance)
• Willingness to travel for field visits, sales meetings, and congresses as needed (approximately 25% travel)

Skills

• Presentation and communication
• Training design and delivery
• Coaching and mentorship
• Project management and organization
• Stakeholder collaboration with medical, regulatory, and legal teams

Education

• Bachelor‚Äôs degree in business, healthcare, or science

Additional Requirements

• Must be able to travel to the corporate office for in-person collaboration and key meetings 2x/month minimum (driving distance to New Haven, CT preferred)
• 25% travel for field visits, sales meetings, and congresses as needed