Role Summary
The Role: We are seeking a Senior Manager, Commercial Data Management to join our Commercial Operations and Analytics team. This role is critical to build and scale the data foundation that supports our commercial organization as we prepare to launch Bezuclastinib across 3 important indications, Cogent Biosciences’ key pipeline asset. This role will be pivotal in ensuring data integrity, accessibility, and actionable insights across the commercial ecosystem. The ideal candidate combines strategic vision with hands-on technical expertise in data management, reporting, dashboarding, and advanced analytics.
Responsibilities
- Data Management & Infrastructure Design, implement, and maintain the commercial data architecture, including data warehouse development and optimization.
- Oversee master data sets (Customer, Product, Payer) ensuring accuracy, compliance, and governance.
- Manage data integration projects across CRM (Salesforce/Veeva), specialty pharmacy/distributor data, and third-party sources (IQVIA, Symphony, MMIT).
- Establish and enforce data governance standards, policies, and procedures.
- Reporting & Analytics Develop and maintain dashboards and reports using BI tools (Tableau, Power BI) to track KPIs, sales performance, and launch metrics.
- Enable advanced analytics capabilities, including predictive modeling and segmentation, to inform commercial strategy and resource allocation.
- Partner with Sales Operations and Marketing to deliver actionable insights for targeting, alignment, and promotional effectiveness.
- Commercial Launch Support Provide analytical support for product launch readiness, including market analysis, performance tracking, and competitive intelligence.
- Collaborate with cross-functional teams (Marketing, Finance, IT) to ensure data-driven decision-making during launch execution.
- Support incentive compensation processes, including coordinating with vendors on IC plan modeling, scorecard creation, data validation, and timely distribution of monthly/quarterly results.
- Manage territory alignments and roster changes, partnering with Sales Leadership and MDM/CRM teams to implement updates, maintain accuracy, and ensure clean downstream reporting.
- Drive key operational activities across the commercial organization, including data pulls, roster management, field communications, system updates, and cross-functional workflow support.
- Technical Execution Query and extract data from the data warehouse using SQL and other tools.
- Ensure data quality and timeliness for all reporting and analytics deliverables.
- Manage relationships with data vendors and oversee data acquisition processes.
Qualifications
- Required: Bachelor's degree in Data Science, Analytics, Information Systems, or related field; Master’s preferred.
- Required: 5+ years of experience in Commercial Data Management, Analytics, or Sales Operations within pharmaceutical/biotech industry.
- Preferred: Strong understanding of rare disease and oncology market dynamics.
- Required: Hands-on experience with SQL, data warehouse platforms (Snowflake, Databricks, Oracle), and BI tools (Tableau, Power BI).
- Required: Familiarity with CRM systems (Salesforce, Veeva) and syndicated data sources (IQVIA, Symphony, MMIT).
- Required: Proven ability to design scalable data solutions and deliver actionable insights in a regulated environment.
- Required: Excellent communication and stakeholder management skills.
Skills
- Experience with advanced analytics techniques (predictive modeling, machine learning).
- Knowledge of specialty pharmacy and specialty distributor data flows.
- Ability to operate strategically while remaining hands-on in technical execution.
Education
- Bachelor’s degree in Data Science, Analytics, Information Systems, or related field (Master’s preferred).