Senior Manager, Change Management

Role Summary

We are seeking a Senior Manager, Change Management to be located in a New Jersey J&J location, with a preference for New Brunswick, NJ. The Change Management Leader will advance the change strategy for Technology initiatives, partnering with program leadership to develop tailored, human-centered change strategies and drive execution across the full lifecycle—from readiness to sustainment—to enable adoption and enterprise-wide transformation. As a senior member of the Change & Engagement Chapter, you will influence at scale, guide leaders through complex change, and shape the behaviors, mindsets, and capabilities required to accelerate Technology’s transformation agenda.

Responsibilities

• Partner with the Chapter Leader to evolve and maintain the Technology change management strategy, frameworks, and governance model.
• Lead organizational stakeholder mapping and influence analysis for complex, cross‑functional initiatives.
• Oversee Technology‑wide change impact and organizational risk assessments.
• Drive leadership and business readiness assessments and ensure alignment at senior levels.
• Develop and deliver comprehensive change strategies, including roadmaps, communications architecture, and training approaches.
• Guide executive sponsors on sponsorship behaviors and change governance expectations.
• Establish effective feedback loops and resistance‑management strategies.
• Develop adoption metrics, measurement dashboards, and success frameworks.
• Ensure long‑term reinforcement plans, including transition to Program Leaders and operational owners.
• Cultivate a high‑performing change capability across Technology, including coaching change managers and specialists.
• Foster a resilient team culture through modeling change leadership, commitment, and continuous learning.
• Identify and champion opportunities to leverage AI and automation to enhance change initiatives.
• Partner with Technology Communications, Learning, and other teams to deliver consistent, impactful change plans.

Qualifications

• 5+ years of experience in enterprise‑level or strategic change management, transformation, or organizational effectiveness.
• Prosci Certification or equivalent
• Proven expertise applying structured change methodologies, stakeholder analysis, impact assessment, and readiness frameworks.
• Experience working in highly matrixed organizations with senior leaders and cross‑functional teams.
• Ability to analyze qualitative and quantitative data to assess change readiness, measure adoption, and translate insights into action.
• Demonstrated success developing executive‑level strategies and advising senior stakeholders.
• Strong facilitation, relationship‑building, and coaching capabilities.

Skills

• Change Leadership
• Change Management
• Prosci Change Management

Education

• Bachelor’s degree or equivalent professional experience.