Senior Manager/Associate Director, Commercial Analytics and Business Intelligence

Role Summary

Senior Manager/Associate Director, Commercial Analytics and Business Intelligence. Location: Northeast Preferred. This role designs, builds, and manages critical commercial analytics and BI capabilities to measure Invivyd's commercialization efforts, drive adoption, and optimize product performance. It partners with Executive Leadership, Sales, Marketing, Market Access, Field Analytics, and other functions, collaborating with vendors and IT to develop an enterprise data strategy and KPI dashboards for the commercial organization and executive leadership.

Responsibilities

• Control all aspects of performance insights and analytics capabilities including the infrastructure and processes to support all in-line, commercial brand products
• Develop, maintain, and refine forecasting models
• Own the Targeting process in coordination with Sales, Marketing, Field Operations, and other Commercial functions
• Claims data utilization: Leverage medical and pharmacy claims data sets to generate insights into HCP behavior, market dynamics, payer insights and patient journey
• Provide Quarterly Business Review framework to assimilate and evaluate brand performance across the commercial organization
• Owns the process in coordination with Sales, Marketing, Market Access, Field Operations, Patient Services and other functional Heads to identify, recommend, develop and implement strategies, plans and tactics that optimize the success of the company’s commercial products
• Develops and shares with stakeholders critical business questions, insights and analytics approaches to investigate and provide answers/guidance to support decision making
• Manages all aspects of building and maintaining standardized and ad hoc KPI dashboards and reports to address executional, operational, and performance related questions for all levels of the Commercial organization and Executive Leadership team
• Delivers and leads regular performance insights report to senior leadership
• Collaborates with vendors and the IT team, providing requirements to create the data infrastructure necessary to implement the commercial data strategy and to generate actionable insights and build data models supporting commercial activities
• Defines how the business can create additional value through the algorithms and utilization of data assets and analytics
• Manages multiple partners to produce deliverables on strategy within timelines and budget
• Oversee management of key external vendor relationships

Qualifications

• Required: BA or BS with 5+ years of relevant sales effectiveness, business intelligence, forecasting, targeting and/or insights & analytics experience
• Required: Pharmaceutical/Biotech or Lifesciences experience
• Preferred: Pharmaceutical launch experience
• Required: SQL and/or R programming experience
• Required: Experience analyzing and visualizing data from a broad range of commercial data sources (specialty pharmacy dispense/status data, specialty distributor data, patient services data, payer claims/formulary status data, CRM data, etc.)
• Required: Demonstrated ability to partner with vendors and IT on development of reporting layer within a data warehouse
• Required: Demonstrated proficiency in developing complex dashboards in business intelligence tools (e.g. Tableau, Power BI)
• Required: Advanced knowledge & application of MS Office (Excel, PowerPoint, Word, etc.)
• Required: Excellent oral, written, and presentation skills; able to explain complex concepts clearly to a variety of audiences
• Required: Thrive in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient
• Required: Excellent interpersonal skills, ability to develop important relationships with key stakeholders, strong conflict management and negotiation skills, and ability to analyze complex issues to develop relevant and realistic plans
• Required: Excellent analytical skills and ability to communicate complex issues simply
• Preferred: Global experience

Skills

• Data visualization and dashboards using BI tools (Tableau, Power BI)
• Data modeling and building data warehouses; collaborating with IT
• SQL and/or R programming
• Strong written and oral communication; ability to explain complex concepts

Education

• BA or BS degree required

Additional Requirements

• Ability to travel to New Haven 3-4x per month