Key Responsibilities:
- Administer and support Microsoft Active Directory, including Group Policy
- Manage Microsoft Exchange (on-premises and hybrid Microsoft 365)
- Administer and support Microsoft 365 services: Entra ID (Azure AD), Intune, Office 365 applications and services
- Maintain, patch, and troubleshoot Windows and Linux server environments
- Support Windows-based client systems
- Administer virtualization platforms (VMware vSphere, vCenter, ESXi)
- Manage compute infrastructure (Cisco UCS)
- Configure, support, and troubleshoot network infrastructure (Cisco firewalls and switches)
- Administer and support storage systems (Dell PowerStore and Isilon)
- Support and maintain AWS environments as required
- Monitor performance, availability, and security; perform patching/upgrades and routine maintenance
- Troubleshoot incidents, perform root cause analysis, and implement long-term fixes
- Maintain system documentation and operational runbooks
Required Qualifications:
- Bachelorβs in Computer Science/Information Systems or equivalent experience
- 6β10 years in infrastructure/systems administration
- Experience in an MSP or fast-paced, multi-environment IT organization
- Ability to support a broad range of technologies
- Hands-on: Intune/endpoint management; Entra ID/identity & access management; Cisco UCS
- Strong: Active Directory & Group Policy; Microsoft 365 & hybrid Exchange; VMware virtualization
- Proven Windows and Linux administration; networking fundamentals (switching/routing/firewalls); strong troubleshooting/analytical skills