Senior IT Business Analyst, IT R&D Global

Role Summary

Senior IT Business Analyst, IT R&D Global. The role bridges business needs and technology capabilities with emphasis on data governance, digital enablement, and adoption of solutions and new ways of working within the IT R&D Digital Strategies team.

Responsibilities

• Lead and manage data governance activities for the R&D analytical backbone.
• Support enrichment efforts across backend and frontend layers of the analytical backbone.
• Be assigned to relevant digital platforms and areas of need, including Microsoft 365 tools (Power BI, SharePoint, Power Automate) and AI-related platforms; ensure platforms are deployed, adopted, and maintained to meet business requirements.
• Collaborate with SHMs, Digital Leads, and cross-functional stakeholders to ensure alignment, adoption, and usability of digital tools and platforms.
• Act as a liaison between IT and business units to translate strategic needs into actionable digital solutions.
• Drive implementations and continuous improvement of digital capabilities across R&D.
• Coordinate cross-functionally with IT, business units, vendors, and leadership.
• Maintain and enhance digital assets such as dashboards, SharePoint sites, and automation workflows.
• Facilitate knowledge sharing and training to promote digital literacy and platform usage.
• Participate in strategic planning and intake processes for new digital initiatives.
• Familiarity with Jira, Confluence & Sprints agile methodology.

Qualifications

• Bachelor’s degree in Business or Software Engineering, or equivalent combination of education and related experience
• 2-3 years of experience as a business analyst managing multiple small to mid-sized projects with an understanding of digital offerings, including Power Platform, RPA and ML / AI capabilities
• Computer skills, especially with project management software (Planisware, Jira, and/or Confluence), Excel, PowerPoint
• Ability to solve moderately complex problems and analyze and apply appropriate solutions
• Project management skills in planning, milestone tracking & reporting
• Delivery oversight mindset
• Stakeholder management capabilities and customer-facing approach

Skills

• Data governance
• Digital platforms management (Microsoft 365, Power BI, SharePoint, Power Automate)
• Stakeholder collaboration
• Agile methodology (Jira, Confluence, Sprints)
• Analytical thinking and problem solving
• Communication and training

Education

• Bachelor’s degree in Business or Software Engineering, or equivalent