Senior Health Systems Manager - Mid Atlantic

Role Summary

Senior Health Systems Manager – Mid Atlantic. In this strategic role, you’ll build and nurture relationships with leading healthcare institutions—including Centers of Excellence, hospitals, and influential thought leaders—within your region to identify collaborative opportunities that improve access to innovative treatments and expand Acadia’s impact. Location considerations include Charlotte, NC; Raleigh, NC; Knoxville, TN; Richmond, VA; Columbia, SC. This position involves driving strategy to implementation and pull-through at both account and customer levels in a purpose-driven environment.

Responsibilities

• Identify business opportunities, develop complex approaches to account engagement, and execute against Acadia‚Äôs strategic imperatives.
• Assess and prioritize key health system opportunities based on market potential, payer influence, and strategic fit.
• Identify, develop and advance relationships with influential operational leaders, Specialty Pharmacies and Key Medical Experts.
• Create and manage business plans for key IDN and Health System accounts that drive patient access, adherence, and meaningful patient outcomes.
• Serve as the primary point of contact for senior-level executives within targeted systems to align shared goals and outcomes.
• Use market data, system analytics, and competitive insights to inform strategic planning and execution.
• Educate on the patient journey and gaps in care to inform potential EHR interventions within Centers of Excellence and IDNs.
• Implement the medication transitions of care process within Health Systems, including system-wide discharge order sets.
• Assist with formulary access and P&T processes to enable EHR interventions or transitions of care.
• Conduct IDN SPP QBRs to advance projects, overcome access barriers, and identify future opportunities.
• Educate Fellows & Residents to align on project development within Center of Excellence, IDN or Health System.
• Meet Brand and Access Objectives that drive market share growth while ensuring compliance with targeted accounts.
• Record account information and competitive intelligence through available account management resources and tools.
• Create access and pull-through opportunities for the field sales organization within Centers of Excellence to increase compliance, market share, and profits.
• Ensure compliance with corporate policies and US healthcare laws and regulations.

Qualifications

• Required: Bachelor‚Äôs degree in business, Life Sciences, or a related field.
• Required: For Health Systems Manager ‚Äî a minimum of 8 years of experience in pharmaceuticals, life sciences, account management, or hospital sales.
• Preferred: Experience in CNS and Specialty Pharmacy; experience with institutional and/or IDN/complex systems.
• For Senior Health Systems Manager ‚Äî a minimum of 12 years of experience in pharmaceuticals or life sciences; minimum of 5 years in institutional, IDN/complex health system manager, or regional sales manager with national-level leadership.
• Preferred: Demonstrated experience working with integrated delivery networks (IDNs), Centers of Excellence, and large Health Systems; prior experience developing strategic business plans, leading cross-functional account teams, and managing high-level customer relationships; experience with CNS or rare disease markets.
• Travel: Ability to travel 50‚Äì75%.

Skills

• Demonstrated excellence in building long-term partnerships with healthcare executives and decision-makers; effective use of tools and resources to advance patient care.
• Ability to influence senior stakeholders across complex healthcare systems; strong analytical, problem-solving, and business acumen with a track record of developing account-level strategies.
• Experience in developing business-to-business collaborations that expand market access or improve patient care pathways.
• Excellent verbal and written communication skills; strong influencing and negotiating abilities.
• Ability to present technical information clearly; proficient in Microsoft Suite, Smartsheet, and CRM.
• Ability to analyze data and insights to define strategy; able to operate independently in a fast-paced environment.
• Executive presence with professionalism and integrity; ability to comply with strict policy in a regulated environment.

Education

• Bachelor‚Äôs degree in business, Life Sciences, or a related field.

Additional Requirements

• Physical requirements include regular standing, walking, sitting, handling or operating equipment; ability to travel by car or airplane up to 75% of the time; ability to lift up to 20 pounds occasionally; must live within a reasonable distance to a major airport.