Senior Health Systems Manager - Carolinas

Role Summary

Senior Health Systems Manager - Carolinas will build and nurture relationships with leading healthcare institutions within the region (Charlotte, NC; Raleigh, NC; Knoxville, TN; Richmond, VA; Columbia, SC) to identify collaborative opportunities that improve access to Acadia’s treatments and expand impact in the healthcare landscape. This strategic role involves driving account engagements, developing business plans for IDN and Health System accounts, and influencing stakeholders to achieve patient access, adherence, and meaningful outcomes. Opportunity to shape the future of care in a dynamic, purpose-driven environment. Location options include the listed cities in the Carolinas and nearby areas; travel will be required.

Responsibilities

• Identify business opportunities, develop complex approaches to account engagement, and execute against ACADIA’s strategic imperatives.
• Assess and prioritize key health system opportunities based on market potential, payer influence, and strategic fit.
• Identify, develop and advance relationships with influential & relevant operational leaders, Specialty Pharmacies and Key Medical Experts.
• Create and manage business plans for key IDN and Health System accounts that drive patient access, adherence, and meaningful patient outcomes.
• Serve as the primary point of contact for senior-level executives within targeted systems to align shared goals and outcomes.
• Use market data, system analytics, and competitive insights to inform strategic planning and execution.
• Display strong understanding of the patient journey and gaps in care to effectively educate on potential EHR interventions within Centers of Excellence and IDN’s.
• Effectively implement the medication transitions of care process within Health Systems, including system wide discharge order sets.
• Understand P&T processes for assigned IDN’s and key institutions to assist in formulary access when needed to implement EHR interventions or medication transitions of care.
• Conducts IDN SPP QBR’s to advance projects, overcome access barriers and identifies future opportunity.
• Educate and actively engage Fellows & Residents to align on project development within Center of Excellence, IDN or Health System.
• Meet expected Brand and Access Objectives that result in market share growth, while insuring compliance with assigned targeted accounts.
• Record account information and competitive intelligence through available account management resources and tools.
• Create access and pull through opportunities for the field sales organization within Centers of Excellence, which leads to increased compliance, market share & profits.
• Ensures compliance with corporate policies and procedures, as well as US healthcare laws and regulations.

Qualifications

• Required: Bachelor’s degree in business, Life Sciences, or a related field.
• Health Systems Manager: A minimum of 8 years of experience in pharmaceuticals, life sciences, account management, or hospital sales experience.
• Preferred: Experience in CNS and Specialty Pharmacy; experience with institutional and/or IDN/complex systems.
• Senior Health Systems Manager: A minimum of 12 years of experience in pharmaceuticals or life sciences; a minimum of 5 years in Institutional, IDN/complex health system manager, or Regional Sales Manager with demonstrated national-level leadership.
• Demonstrated experience working with integrated delivery networks (IDNs), Centers of Excellence, and large Health Systems.
• Prior experience developing strategic business plans, leading cross-functional account teams, and managing high-level customer relationships.
• Experience with CNS or rare disease markets preferred.
• Ability to travel 50-75%.

Skills

• Demonstrated excellence in building long-term partnerships with healthcare executives and decision-makers; effective use of tools and resources to advance patient care.
• Ability to lead without authority and influence senior stakeholders across complex healthcare systems; strong analytical, problem-solving, and business acumen; experience developing account-level strategies that drive measurable impact.
• Excellent verbal and written communication skills.
• Strong influencing and negotiating skills with external and internal matrix.
• Ability to conduct effective presentations of technical information concerning specific projects or timelines.
• Proficient in Microsoft Suite, Smartsheet, CRM.
• Ability to analyze data, information and insight to define strategy.
• Ability to operate independently without strong support/guidance.
• Ability to work in a fast-paced, dynamic environment and drive impact in a short time frame.
• Leadership, integrity, and the ability to comply with strict policy in a highly regulated environment.

Education

• Bachelor’s degree in business, Life Sciences, or a related field.

Additional Requirements

• Travel: Ability to travel 50-75% to regional accounts by car or airplane; must live within a reasonable distance to a major airport.