Senior Director, Thought Leader Liaisons Northeast

Role Summary

Senior Director, Thought Leader Liaisons (TLLs) – Northeast Region. A senior commercial leadership role responsible for managing a high-performing TLL team, shaping national and regional strategy, and translating it into field execution to support the launch of Resmetirom for Metabolic Associated Steatohepatitis (MASH). The role emphasizes Thought Leader engagement, cross-functional collaboration, and operational excellence, with accountability for compliance.

Responsibilities

• Team Leadership And Coaching
  • Lead, coach, and develop a team of TLLs across the Northeast region, setting clear performance expectations and fostering continuous growth and excellence.
  • Deliver regular field coaching, feedback, and support through one-on-ones, field rides, and development planning and implementation.
  • Monitor and enhance team performance based on MBO metrics, and effectively translate activities into KPIs that demonstrate impact.
  • Maintain a strong culture of accountability, compliance, and strategic alignment.
• Launch Execution
  • Translate national brand strategy into tactical field execution plans at the zone level.
  • Drive flawless launch performance through the TLL team’s engagement with key Thought Leaders, execution of regional initiatives, and collection of field insights.
  • Identify local and regional opportunities, inform brand strategy adjustments, and ensure continuous optimization of field efforts.
  • Ensure aligned pull-through of commercial strategy in coordination with Sales, Marketing, Market Access and other cross-functional zone leadership partners.
• Resource Development And Deployment
  • Co-lead the development and field deployment of tools, training, and resources to elevate TLL effectiveness.
  • Collaborate with national DTLLs and HQ stakeholders to ensure field resources are aligned and impactful.
  • Act as a champion for innovation and feedback integration, continuously improving resources based on real-world Thought Leader input and regional needs.
• National Strategy And Cross-Functional Leadership
  • Serve as a strategic thought partner to the VP of TLLs and peer DTLLs in shaping national TLL strategy, operations, and capability building.
  • Represent regional perspectives in cross-functional forums and help drive consistent best practices across geographies.
  • Collaborate closely with Marketing, Market Access, Sales Leadership, and Training to ensure integrated customer engagement and strategic alignment.

Education

• BA/BS Degree or higher in business, marketing, or life sciences.

Qualifications

• 15+ years of progressive commercial experience in the pharmaceutical, biotech, or healthcare industries.
• Minimum 5 years of experience leading field-based teams, preferably TLLs or Key Account Management.
• Demonstrated success launching specialty products and guiding teams through complex field execution.
• Deep understanding of the Thought Leader landscape in GI, Hepatology, and/or Metabolic Syndrome specialties.
• Proven ability to build, coach, and retain high-performing teams.
• Strategic, innovative thinker with strong business acumen and ability to drive zone-level execution.
• Experience developing and deploying field tools, training content, and engagement resources.
• Knowledge of compliance and regulatory standards governing commercial engagement.

Skills

• Team leadership and coaching
• Launch planning and execution
• Cross-functional collaboration
• Thought Leader engagement and relationship management
• Development and deployment of field tools and training resources
• Regulatory and compliance knowledge in commercial engagement
• Strategic thinking and strong business acumen

Additional Requirements

• Ability to travel extensively (60–75%) across the region and nationally as needed.
• A valid driver’s license is required based on role responsibilities.