Senior Director, Sales Commercial Learning & Development – Dermatology

Role Summary

The Senior Director, Sales Commercial Learning & Development (CL&D) – Dermatology will report to the Vice President of Sales and serve as the strategic leader responsible for building the capabilities and supporting the development of the Dermatology sales commercial team, while fostering a learning culture within the organization. This role will architect and execute a comprehensive, future-focused learning strategy that elevates field effectiveness, strengthens leadership capability, and ensures commercial readiness across the evolving dermatology landscape. The Senior Director will focus on five strategic learning pillars — Coaching & Selling Skills Effectiveness, Access & Fulfillment, Leadership Development, Key Account Management (KAM), and Business Planning & AI Innovation — ensuring the field force and leadership teams are fully equipped to deliver exceptional patient and customer impact.

Responsibilities

• Develop and implement a comprehensive commercial learning roadmap that enhances selling excellence, market & patient access acumen, and leadership effectiveness across the Dermatology franchise.
• Serve as the strategic learning advisor to Sales, Marketing, and Access leadership, aligning learning objectives with business imperatives and product lifecycle goals.
• Champion a continuous learning culture grounded in science, empathy, and innovation—advancing both field and leadership capabilities in support of long-term franchise growth.
• Lead the evolution of the dermatology sales model to a consultative, solution-oriented, and access-aware approach, focused on improving patient outcomes and practice engagement.
• Build advanced coaching frameworks that enable first- and second-line leaders to develop their teams through insight-driven, metrics-based coaching.
• Drive training initiatives that strengthen disease state fluency, clinical dialogue, and access navigation, ensuring seamless and compliant customer engagement.
• Partner with Market Access, Reimbursement, and Patient Support teams to embed deep understanding of Access & Fulfillment dynamics within all sales and leadership training curricula.
• Develop learning experiences that improve field fluency in payer, HUB, and specialty pharmacy pathways, empowering representatives to navigate fulfillment barriers and support appropriate patient access.
• Ensure cross-functional training alignment between Sales, Access, and Patient Services for “One Dermatology Team” execution.
• Design and deliver a tiered leadership curriculum for field and HQ leaders that builds commercial acumen, agility, coaching, and enterprise leadership capability.
• Create a leadership pipeline and succession strategy for Dermatology Sales and Training, preparing future leaders through structured learning, mentoring, and stretch development opportunities.
• Partner with HR and Commercial Strategy to align leadership capability frameworks with company values, culture, and business priorities.
• Lead the build-out of advanced Key Account Management and business planning capabilities, ensuring alignment to the evolving dermatology marketplace.
• Implement training that sharpens strategic account planning, data-driven territory management, and cross-functional collaboration with marketing, medical, and access partners.
• Equip field leaders and account managers to deliver value beyond the product—through insights, partnerships, and ecosystem navigation.
• Introduce AI-enabled learning platforms and analytics to personalize learning journeys, predict skill gaps, and continuously improve performance outcomes.
• Partner with Sales Operations and Analytics to connect learning data to sales performance, creating a closed-loop model that guides business planning and resource allocation.
• Foster innovation in learning through emerging technologies—including adaptive learning, micro-learning, and experiential simulations—to accelerate readiness and impact.
• Manage learning vendors and agencies to drive innovation, efficiency, and return on investment.
• Oversee the CL&D budget, forecasting, and performance reporting, ensuring resources are optimized for maximum strategic value.

Qualifications

• Bachelor’s degree or equivalent experience; Master’s or MBA preferred.
• 10–15 years of progressive experience in pharmaceutical or biotech commercial leadership, learning & development, or sales force excellence
• Deep understanding of specialty dermatology markets, biologic therapies, and the access/fulfillment ecosystem.
• Proven success designing and leading sales capability and leadership development programs in high-growth or launch environments.
• Experience implementing AI-enabled, data-driven, or omnichannel learning systems preferred.
• Strong cross-functional collaboration skills and executive presence, with the ability to influence across Sales, Access, Medical, Marketing, and HR.
• Demonstrated track record of building high-performing, patient-focused commercial teams.
• Excellent communication, facilitation, and presentation skills at all levels of the organization.
• Willingness to travel 25–35% nationally for leadership summits, field engagements, and major learning initiatives.