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Senior Director, Patient Services & Distribution

Disc Medicine
Full-time
Remote friendly (Watertown, MA)
Worldwide
Market Access

Senior Director, Patient Services & Distribution

Company: Disc Medicine

Job Overview

Reporting to the Vice President of Market Access, the Sr Director, Patient Services and Distribution will be a key strategic leader within the Market Access team, responsible for leading the patients services and distribution/channel strategy and operational execution for Disc’s therapies resulting in appropriate patient access for Disc therapies. The role requires a strategic mindset, a collaborative approach, and a strong commitment to building a culture of ownership, accountability, and trust. This individual will act as a critical bridge between internal stakeholders and external partners ensuring disciplined execution of patient services and distribution/channel strategies that enable timely and appropriate patient access and product distribution.

Responsibilities

  • Develop and execute patient services and distribution strategy
  • Collaborate with field reimbursement, sales and marketing
  • Manage external partnerships
  • Develop case issue resolution processes
  • Ensure data quality
  • Develop co-pay programs
  • Implement patient adherence programs
  • Troubleshoot reimbursement challenges
  • Monitor program performance
  • Lead training initiatives
  • Serve as internal expert on patient access and reimbursement
  • Ensure compliance with legal and regulatory standards

Requirements

  • Bachelor’s degree (advanced degree preferred)
  • 12+ years of commercial experience in biopharmaceutical industry
  • 8+ years of Market Access leadership
  • Experience with orphan/specialty product launches
  • Strong understanding of payer systems
  • Exceptional communication skills
  • Willingness to travel as needed