Intellia Therapeutics, Inc. logo

Senior Director, Patient Access Lead (East & West)

Intellia Therapeutics, Inc.
Full-time
Remote friendly (Cambridge, MA)
United States
$270,000 - $330,000 USD yearly
Market Access

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Role Summary

Senior Director, Patient Access Lead (East & West) to establish and lead a critical function in preparing for the successful launch of lonvo-z, our groundbreaking investigational therapy in phase 3 for hereditary angioedema (HAE). Lead a field team to ensure sites are prepared to administer lonvo-z from an access perspective and eliminate access and reimbursement barriers for providers and patients.

Responsibilities

  • Patient Access/ Field Reimbursement Leadership
    • Build and lead a high-performing field reimbursement/patient access team to proactively support providers and patients in overcoming access and reimbursement challenges.
    • Develop strategic solutions to address coverage, coding, and payment issues related to lonvo-z.
    • Work closely with Strategic Account Leads, Payer Account Team, Hub, and case managers to develop strategies to mitigate barriers to access
    • Lead team through center profiling to assess access readiness for activation and launch
    • Work closely with payers, providers, and patient advocacy groups to ensure lonvo-z is accessible and affordable.
    • Contribute to the creation of reimbursement tools, resources, and educational materials to support field teams and provider partners.
    • Contribute to the development of patient access manager training materials as well as lead onboarding of the newly created team
  • Access and Stakeholder Engagement
    • Serve as the primary liaison with key external stakeholders, including healthcare administrators, infusion centers, and reimbursement personnel, to foster collaboration and address barriers.
    • Partner with market access and policy lead to monitor and respond to changes in reimbursement environments and healthcare policies impacting lonvo-z.
    • Advocate for patients and providers by addressing challenges related to patient access and site readiness, ensuring a patient-centric approach to implementation.
  • Supervisory Responsibilities
    • Team leadership and Development
    • Quickly recruit and hire high caliber talent by leveraging expansive network
    • Manage and mentor patient access team, fostering a culture of accountability, innovation, and collaboration.
    • Set clear goals and KPIs for the team to ensure successful execution of objectives.
    • Provide regular updates to executive leadership on site readiness, reimbursement challenges, and access-related progress.

Qualifications

  • Deep understanding of infusion-based therapies, site operations, channel dynamics including reimbursement implications, billing & coding, and payer dynamics in the U.S. healthcare system.
  • Ability to navigate CGT reimbursement complexities such as single case agreements.
  • Proven ability to develop and implement access site readiness strategies and resolve reimbursement challenges.
  • Strong leadership skills, with experience building and managing high-performing teams.
  • Exceptional communication and relationship-building skills, with the ability to work effectively across internal teams and external stakeholders.
  • Demonstrates outstanding verbal, written, and interpersonal skills with the ability to influence others and build strong relationships across a diverse stakeholder landscape.
  • Results-driven self-starter with accountability and performance orientation; able to collaborate across functional teams.
  • Organized, flexible, and adaptable; comfortable navigating ambiguity and shifting priorities.
  • Familiarity with healthcare compliance regulations and payer reimbursement policies.
  • Strong problem-solving and analytical skills to navigate complex access and operational challenges.
  • Collaborate with HR to attract, hire, develop, and motivate top talent to ensure high performance.
  • Proven track record of establishing new function and organizational capabilities in cross-functional settings.
  • Management and oversight of team budget and resourcing.
  • Proven track record of introducing novel approaches that accelerate delivery of innovative therapies to patients.
  • Willingness to travel as needed; travel up to 60%.
  • Bachelor’s degree in life sciences, business, healthcare administration, or related field; Advanced degree preferred (MBA, PharmD).
  • 10+ years in access site readiness, field reimbursement, or market access in biopharma or healthcare; 3-5 years in field reimbursement leadership.
  • Prior US launch experience required; CGT/cell & gene therapy experience required; experience in rare diseases and HAE preferred.

Skills

  • Leadership and people management
  • Strategic payer and access planning
  • Stakeholder engagement and advocacy
  • Communication and relationship-building
  • Analytical and problem-solving capabilities
  • Budgeting and resource management
  • Change management and adaptability

Education

  • Bachelor’s degree in life sciences, business, healthcare administration, or related field
  • Advanced degree preferred (MBA, PharmD)

Additional Requirements

  • Willingness to travel up to 60% to engage with sites, field teams, and stakeholders