Senior Director, Patient Access Brand Strategy and Ops- Dermatology
Takeda
2 months ago
Remote friendly (Lexington, MA)
United States
$212,000 - $333,190 USD yearly
Market Access
Senior Director, Patient Access Brand Strategy & Operations – Dermatology
Responsibilities
- Design, operationalize, and optimize end-to-end patient access strategy for Dermatology launch and lifecycle; ensure timely, equitable, seamless access aligned to USBU and PAMA goals.
- Shape the access model using launch planning, patient journey research, and dermatology market dynamics.
- Develop and execute patient support programs: benefits verification, affordability tools, QuickStart models, copay programs, PAP, and hub services.
- Ensure alignment to enterprise patient support standards within PAMA Brand Strategy & Ops frameworks; define Dermatology business rules, eligibility, financial criteria, and service delivery.
- Lead Specialty Pharmacy (SP) strategy, execution, and performance for Dermatology (dispensing timeliness, adherence support, provider experience).
- Partner with Trade & Distribution, MACS, and payer teams to optimize access pathways and escalation channels.
- Serve as primary PAMA lead in cross-functional launch governance; integrate inputs from Commercial, Medical, DD&T, A&I, Access Analytics, and Global Dermatology teams.
- Incorporate digital solutions into patient access experience and champion data-driven insights (adherence, nonresponse, QoL/symptom tracking, provider decision support).
- Lead external hub and patient services vendors (performance, compliance, service quality, contractual alignment, patient/provider experience); ensure scalability and continuous improvement.
- Build and lead a team for Dermatology access operations; set KPIs/dashboards and monitor delivery.
Qualifications
- 12+ years’ experience in pharmaceutical patient access, brand strategy & operations, or related commercial/market access roles.
- Strong payer dynamics/reimbursement ecosystem and affordability strategy knowledge.
- Proven leadership in patient services, hub operations, PAP, SP networks, and cross-functional commercialization.
Preferred Skills/Experience
- Launch experience, ideally in specialty, dermatology, immunology, or high-complexity therapeutic areas.
- Experience integrating digital solutions into patient support models.
- Demonstrated ability to influence senior stakeholders and manage high-complexity programs.
Key Competencies
- Strategic + execution focused; translates brand/clinical narrative into an operational patient access model.
- Patient centric; understands dermatology patient journey and emotional drivers.
- Collaborative in cross-functional launch environments.
- Operationally rigorous (governance, process design, vendor management, performance accountability).
- Innovative + digital forward.
Application Instructions
- Apply via the company application process (by clicking “Apply”).
Responsibilities
- Design, operationalize, and optimize end-to-end patient access strategy for Dermatology launch and lifecycle; ensure timely, equitable, seamless access aligned to USBU and PAMA goals.
- Shape the access model using launch planning, patient journey research, and dermatology market dynamics.
- Develop and execute patient support programs: benefits verification, affordability tools, QuickStart models, copay programs, PAP, and hub services.
- Ensure alignment to enterprise patient support standards within PAMA Brand Strategy & Ops frameworks; define Dermatology business rules, eligibility, financial criteria, and service delivery.
- Lead Specialty Pharmacy (SP) strategy, execution, and performance for Dermatology (dispensing timeliness, adherence support, provider experience).
- Partner with Trade & Distribution, MACS, and payer teams to optimize access pathways and escalation channels.
- Serve as primary PAMA lead in cross-functional launch governance; integrate inputs from Commercial, Medical, DD&T, A&I, Access Analytics, and Global Dermatology teams.
- Incorporate digital solutions into patient access experience and champion data-driven insights (adherence, nonresponse, QoL/symptom tracking, provider decision support).
- Lead external hub and patient services vendors (performance, compliance, service quality, contractual alignment, patient/provider experience); ensure scalability and continuous improvement.
- Build and lead a team for Dermatology access operations; set KPIs/dashboards and monitor delivery.
Qualifications
- 12+ years’ experience in pharmaceutical patient access, brand strategy & operations, or related commercial/market access roles.
- Strong payer dynamics/reimbursement ecosystem and affordability strategy knowledge.
- Proven leadership in patient services, hub operations, PAP, SP networks, and cross-functional commercialization.
Preferred Skills/Experience
- Launch experience, ideally in specialty, dermatology, immunology, or high-complexity therapeutic areas.
- Experience integrating digital solutions into patient support models.
- Demonstrated ability to influence senior stakeholders and manage high-complexity programs.
Key Competencies
- Strategic + execution focused; translates brand/clinical narrative into an operational patient access model.
- Patient centric; understands dermatology patient journey and emotional drivers.
- Collaborative in cross-functional launch environments.
- Operationally rigorous (governance, process design, vendor management, performance accountability).
- Innovative + digital forward.
Application Instructions
- Apply via the company application process (by clicking “Apply”).