Senior Director Marketing Operations and Supply Management

Role Summary

Senior Director Marketing Operations and Supply Management is a leadership role responsible for supporting the planning and execution of commercial strategies and end-to-end supply readiness for the VBU. Bridges marketing, supply chain, sales and finance to drive data-informed decisions and operational excellence. Two key responsibilities: driving strategic marketing operations initiatives and serving as the single point of contact for Global Supply Chain on VBU supply issues.

Responsibilities

• Manage direct reports focusing on Peer-to-Peer and Marketing coordination
• Lead the development and execution of marketing operations strategies, processes, and systems that support brand and portfolio objectives
• Lead the VBU Operating Plan and support the VBU Strategic Plan including matrix discussions across stakeholder groups
• Plan and present the Strategic Plan to the Commercial Leadership Team (CLT)
• Serve as the point person for marketing performance measurement and portfolio A&P budget tracking
• Ensure process development/improvements to ensure seamless interface with Sales Operations
• Coordinate Vaccines Marketing Leadership Team to strategize and operationalize key VBU marketing priorities
• Lead forward-looking review of POA recommendations to Marketing leadership
• Ensure monthly review of brand performance and coordinate actions with appropriate communication/escalation

• Act as the commercial lead for supply and inventory management across the full vaccines portfolio, partnering with global and U.S. supply chain teams
• Lead IBP/S&OP process inputs from the commercial side, including demand forecasting, promotional impacts, and seasonality
• Develop clear communications to internal organization and channel partners, including messaging for GSK Direct
• Serve as a key point of contact for cross-functional alignment on labeling changes, packaging updates, and new SKU introductions

• Monitor and report on the effectiveness of operations and supply performance
• Proactively escalate KPIs and metrics to leadership

Qualifications

• Required: Bachelor’s Degree in Marketing, Business, Scientific or Operations management
• Required: 10+ years of progressive experience in pharmaceutical/biotech industry, including marketing operations, commercial strategy, and/or supply chain

• Preferred: Advanced degree in marketing, business management or operations management
• Preferred: Understanding of the US market customer base, policy-makers and decision makers
• Preferred: Strategic thinker with executional focus and ability to manage competing priorities
• Preferred: Experience in complex, matrixed environments and adapting to volatile public health priorities
• Preferred: Strong analytical and problem-solving abilities with a data-driven approach
• Preferred: Ability to influence senior leadership and manage cross-functional stakeholders
• Preferred: Proven track record in S&OP/IBP, demand forecasting, and cross-functional coordination
• Preferred: Broad commercial experience including brand lifecycle management and category/disease/product strategy development

Skills

• Marketing Operations
• Operations Planning and Execution
• Supply Chain Collaboration
• Demand Forecasting and IBP/S&OP
• Cross-functional Leadership
• Data-driven Decision Making

Education

• Bachelor’s Degree in Marketing, Business, Scientific or Operations management (required)
• Advanced degree (preferred)

Additional Requirements

• Location: Philadelphia, PA preferred; Durham, NC acceptable
• Travel: Not specified