Eli Lilly and Company logo

Senior Director, Global Process Owner - Quality Risk Management

Eli Lilly and Company
Full-time
Remote friendly (Indianapolis, IN)
United States
$151,500 - $222,200 USD yearly
Corporate Functions

Want to see how your resume matches up to this job? A free trial of our JobsAI will help! With over 2,000 biopharma executives loving it, we think you will too! Try it now — JobsAI.

Role Summary

Senior Director, Global Process Owner - Quality Risk Management. Establishes and maintains the global quality system for Quality Risk Management, providing strategic oversight and leading a global community of practice and key initiatives within the Quality System.

Responsibilities

  • Establish and maintain the global quality system for QRM to drive standardization globally.
  • Own the Global Standards, Processes, Practices, Trainings, and implementation tools ensuring alignment with regulatory, industry, and company expectations.
  • Provide governance, lead improvement initiatives, and foster a robust compliance mindset.
  • Ensure processes are executed consistently and monitor signals to drive continuous improvement.
  • Lead IT applications and analytical tool configuration and maintenance to support business needs and reporting/analytics.
  • Define global effectiveness and efficiency metrics to drive end-to-end performance.
  • Monitor performance metrics and provide insights to inform decision making and improvements.
  • Develop, lead, and mentor a community of cross-functional SMEs to collaborate on improvements and deepen process/tool knowledge.
  • Collaborate with enterprise-wide teams on standardized global business processes.
  • Ensure inspection readiness and interact with Health Authorities during inspections; draft responses to observations as needed.
  • Engage with external/industry organizations to monitor policy changes and influence quality-related policies and regulatory requirements related to QRM.
  • Own the global risk log/register and ensure key quality risks are mitigated.
  • Support Quality Maturity Model initiatives to integrate QRM principles into routine processes.

Qualifications

  • 10+ years’ experience in the pharmaceutical industry in GxP roles, with substantial quality experience.
  • Bachelor’s degree in Natural Science, Engineering, Pharmacy, or other Life Science-related field.

Skills

  • Ability to work in a matrixed organization with diverse teams and influence areas not under direct control.
  • Strategic thinking with the ability to execute decisions while balancing priorities.
  • Structured approach to addressing operational challenges and innovative solutions.
  • Data-driven process improvement and decision-making.
  • Change agility and ability to lead others through change and ambiguity.
  • Strong teamwork, interpersonal, and communication skills across all levels.
  • Experience developing scalable, standardized processes across global operations.
  • Influential leadership with senior-level engagement.
  • Decision-making leadership balancing speed, quality, and risk to deliver value.
  • Governance establishment and proactive risk management in quality/regulatory domains.
  • People management experience.
  • Experience navigating global regulatory standards and frameworks.
  • Experience with QRM tools and risk log maintenance; familiarity with Clinical Operations/Development, Pharmacovigilance, Product R&D, or Commercial Manufacturing preferred.

Education

  • Bachelor’s degree in Natural Science, Engineering, Pharmacy, or related field.

Additional Requirements

  • Available to travel domestically and internationally when required.
  • Fluent in English; additional languages recommended.
Apply now
Share this job