Senior Director, Digital Product Management

Role Summary

The Senior Director, Digital Product Management (DPM) leads the strategy, development, and delivery of high-impact digital products that drive Amgen’s digital transformation. This role defines the direction for a defined product area, coordinating across multiple products and potentially leading a team of product managers. It serves as the link between business, technology, and customer outcomes, owning the end-to-end product lifecycle and moving the organization from projects to product-based delivery.

Responsibilities

• Project Planning & Facilitation
• Translate digital strategy into actionable product roadmaps with clear outcomes, milestones, and value measures
• Manage and prioritize a balanced product backlog, including new features, technical debt, and maintenance
• Partner with the VP of Digital Product Management to align priorities, roadmaps, and resourcing with enterprise objectives
• Oversee multiple digital products within a defined area, aligned with the digital portfolio and enterprise goals
• Champion AI-led tools and practices to accelerate discovery, prototyping, and delivery
• Leverage data and AI insights to inform prioritization, design, and decision-making
• Collaborate with Data and Technology teams to evolve modular, future-ready digital architectures
• Integrate AI-based automation into the product lifecycle to improve efficiency and impact
• Stakeholder Management
• Partner with the VP and product owners to ensure projects align with digital product objectives
• Lead, mentor, and develop product managers; foster accountability and collaboration
• Serve as a primary point of contact for executive stakeholders, communicating vision, progress, and outcomes
• Identify barriers and raise solutions in a timely, actionable manner
• Measurement & Outcomes
• Define and monitor KPIs and OKRs to measure success for identified products
• Ensure digital initiatives are tracked for value realization across business performance, efficiency, and user experience
• Product approach & expertise
• Demonstrate a T-shaped leadership profile fluent in business strategy, customer experience, and digital technology
• Embed AI-enabled, data-driven PDLC practices
• Maintain a strong customer-first approach with evidence-based decision-making
• Apply Agile and SAFe methodologies at scale
• Design and evolve end-to-end product strategies from discovery through launch
• Understand technology ecosystems, data platforms, and digital architecture principles
• Leadership & interpersonal
• Influence senior leaders and align cross-functional teams toward a common vision
• Communicate complex topics clearly; build compelling business narratives
• Mentor or manage product managers and develop future leaders

Qualifications

• Required: Doctorate degree and 4 years of Digital Product Direction experience
• Required: OR Master’s degree and 7 Digital Product Direction experience
• Required: OR Bachelor’s degree and 9 years of Digital Product Direction experience
• Preferred: 7+ years of dynamic experience in digital product management, spanning strategy, operations, and delivery
• Preferred: Experience in healthcare, biotechnology, or other regulated industries; those from high-tech industries are encouraged to apply

Skills

• Agile and SAFe methodologies and tools
• End-to-end product design: discovery through launch
• Product strategy, operations, and delivery expertise
• Customer-centric approach, with strong data-driven decision making
• Collaboration with product managers, designers, data scientists, and engineers
• Strong communication, storytelling, and stakeholder management

Education

• Doctorate, 4 years Digital Product Direction experience
• Master’s, 7 years Digital Product Direction experience
• Bachelor’s, 9 years Digital Product Direction experience