Senior Director, Customer Insights & Engagement - Cardiovascular

Role: Senior Director, Customer Insights & Engagement, leading advanced analytics, market research, and insights to optimize engagement for US Cardiovascular business. Responsibilities: develop comprehensive research plans, synthesize data from sources like IQVIA and claims, generate actionable insights, partner with cross-functional teams including Brand Leads and AI Forecasting, and champion innovative analytics methods including AI and machine learning. Provide strategic leadership by identifying emerging trends, influencing commercial strategies, and integrating insights into go-to-market plans. Manage and mentor a team, ensuring high-quality deliverables and adherence to governance standards. Requirements: minimum 10 years in pharmaceutical analytics or market research with proven leadership; deep expertise in market research design, data synthesis, and insights generation; strong stakeholder management and communication skills; cardiovascular therapeutic area experience; familiarity with industry data sources and advanced analytics tools. Preferred: launch experience, global market exposure, advanced degree (Master’s or PhD). High-Value: cardiovascular therapies, analytics innovation, cross-functional collaboration, senior leadership influence. Work setup: not specified but involves strategic leadership across US markets.