Senior Director, Business Transformation

Role Summary

Senior Director, Business Transformation based in Gaithersburg, USA. Responsible for the strategic and operational design and delivery of organizational transformation and change management projects, collaborating across the enterprise to drive value-driven change and operational excellence.

Responsibilities

• Proactively identify and shape new enterprise initiatives: Scan internal and external environments to spot emerging trends, technologies, and inefficiencies, turning insights into actionable initiatives that drive future value. Build strong connection with functional leadership teams and act as a thought partner in shaping new cross-functional initiatives and opportunities.
  • Stay informed about industry shifts, market dynamics, and innovation trends.
  • Encourage curiosity and experimentation to uncover new ways of creating impact.
• Shape and communicate strategic priorities and impact for transformation: Actively defines the desired outcome-based future state, articulates the purpose behind the change, and ensures every initiative directly supports the organization‚Äôs long-term objectives.
  • Build the business case for change, including senior executive level presentations to make the case for investment
  • See the ‚Äúbig picture‚Äù and understand how different parts of the organization interconnect.
  • Identify long-term opportunities and anticipate future challenges.
• Lead and manage change through effective stakeholder engagement: Build trust by listening to concerns, aligning diverse perspectives, and guiding people through uncertainty using structured change management approaches.
  • Apply proven change management frameworks (e.g., ADKAR, Kotter‚Äôs 8 Steps).
  • Develop and manage stakeholder engagement plan, building trust and alignment at all levels of the organization.
• Shape and communicate the change narratives: Translate complex transformation goals into clear, inspiring messages that motivate teams, reinforce progress, and sustain belief in the vision.
  • Build communication and engagement plan in line with change management and delivery roadmap
  • Tailor communication to different audiences, from executives to frontline teams.
  • Create consistent, compelling narratives to maintain momentum and buy-in.
• Drive execution through rigorous project and program management: Organize cross-functional efforts, monitor progress against key milestones, and ensure that resources, risks, and dependencies are effectively managed to deliver measurable outcomes.
  • Own and drive complex transformational programs and workstreams
  • Apply appropriate project management methodologies (Agile, Lean, PMBOK).
  • Define KPIs and methodology for continuous monitoring and evaluation, taking action where needed to pivot and ensure ongoing progress
  • Manage budgets, timelines, dependencies, and risks with precision.
• Adapt quickly and make data-informed decisions: Continuously assess progress, learn from results, and use data insights to pivot strategies, ensuring the transformation stays relevant and impactful in a changing environment.
  • Embrace ambiguity and foster a culture of continuous improvement.
  • Analyze performance data to guide actions and demonstrate progress.
  • Demonstrate resilience by sustaining momentum through setbacks, rapidly adapting plans with data-driven decisions, and role-modeling transparent, trust-building communication to maintain delivery confidence.
• Collaborate in building a transformation community of practice: Create spaces for collaboration, knowledge exchange, and capability building, fostering a culture where transformation expertise is shared and continuously developed across the organization. Lead forums or networks to connect practitioners and share best practices.
  • Embed upskilling opportunities, coach and mentor more junior colleagues to help strengthen collective transformation capability.

Qualifications

• Required: Minimum 5-7 years professional experience in management consultancy and/or leading transformation programs
• Required: Graduate degree (MBA, Masters, MD or PhD preferred)
• Required: Strong analytical and communication skills
• Required: Effective interpersonal and relationship management skills with consultative approach and ability to interact and build trust
• Required: Operational effectiveness, highly organized process with follow through
• Required: Strong initiative to understand core business goals and establish processes or programs to set direction, generate alignment and push forward
• Required: Financial background and understanding of forecasts, budgets, financial activities and tools
• Required: Resourceful, motivated, influential and proactive; able to prioritize in a fast-growing organization
• Required: Experience in strategic planning processes and tools and/or project management tools
• Preferred: Background/experience in life sciences
• Preferred: Understanding of the pharmaceutical business (including R&D, Operations, Commercial)
• Preferred: Experience in leading and managing alliances or strategic partnerships
• Preferred: Experience in translating business needs into a coordinated business proposal and plan for cross-functional senior leadership team
• Preferred: Ability to develop creative and simple solutions to complex problems

Skills

• Strategic thinking and business case development
• Change management and stakeholder engagement
• Project and program management
• Data-driven decision making and performance measurement
• Communication and storytelling
• Cross-functional collaboration and leadership
• Adaptability and resilience

Education

• Graduate degree (MBA, Masters, MD or PhD preferred)