Role Summary
Senior Director, Business Applications is responsible for overseeing and optimizing all General & Administrative (G&A) business systems, leading a high-impact team to enhance, harden, and scale enterprise systems in support of commercialization and sustained growth. The role is based in San Francisco or Boston with 10% travel.
Responsibilities
- Own the strategic roadmap, budget and day-to-day management of G&A business systems including NetSuite, Prendio, Agiloft, BambooHR, Greenhouse, and Culture Amp
- Hardening existing systems to prepare for commercialization and ensure enterprise scalability, audit readiness, and SOX compliance (404A & B)
- Partner with Finance, HR, Legal, Procurement, Talent, Facilities and IT teams to understand evolving business requirements and deliver efficient, scalable solutions
- Ensure successful adoption of new technologies and enhancements through structured change management practices, including communication, training, and stakeholder alignment
- Evaluate and implement AI-driven tools and automation platforms, and workflow optimization solutions such as Workato or similar iPaaS technologies
- Drive continuous improvement and digital transformation by identifying opportunities for process redesign, automation and system integration
- Ensure application governance, data integrity, system security, and adherence to internal controls and SOX
- Lead system and vendor evaluations, platform assessments, and RFP processes to achieve optimal technical fit and value
- Manage vendor relationships and contract negotiations for SaaS platforms and service providers
- Provide oversight and partnership with R&D teams to support scientific applications, data workflows, and system integrations that enable research innovation
- Mentor and grow a high-performing Business Applications team aligned with Olemaβs culture and mission
Qualifications
- Knowledge: Bachelor's degree in information systems, computer science, or related discipline; advanced degree preferred
- Knowledge: Strong knowledge of AI technologies, data management, and automation tools to drive digital transformation
- Knowledge: Demonstrated leadership in managing cross-functional teams and complex system implementations
- Knowledge: Proven success scaling and hardening systems in preparation for commercialization
- Knowledge: Demonstrated ability to translate business requirements into technical solutions and architect scalable, future-ready systems
- Experience: A minimum of 10+ years of experience managing enterprise applications, with a strong background in G&A systems within biotech or pharmaceutical industries
- Experience: A minimum of 5+ years of experience building, leading, managing, developing and mentoring direct reports
- Experience: Hands-on experience with NetSuite is a must; Prendio, Agiloft, BambooHR, Greenhouse, Culture Amp, Workato or similar tools highly preferred
- Experience: Track record of process optimization, workflow automation, and driving operational efficiency
- Experience: Experience working within or preparing organizations for SOX compliance, including system controls, audit requirements, and governance
- Experience: Proven success in system and vendor selection, including leading evaluations, RFPs, and contract negotiations
- Attributes: Exceptional communication skills and the ability to influence stakeholders at all levels of the organization
- Attributes: Strong commitment to excellence and delivering outstanding user experiences
- Attributes: Highly analytical and data-driven decision-maker
- Attributes: Proactive, self-motivated, and results-oriented with a "bias for action"
- Attributes: Collaborative team player who thrives in a cross-functional environment
- Attributes: Flexible and adaptable to evolving business needs and technology trends
Education
- Bachelor's degree in information systems, computer science, or related discipline; advanced degree preferred