Role Summary
Senior Director, Business Applications, overseeing and optimizing all General & Administrative (G&A) business systems. Lead a high-impact team to enhance, harden, and scale enterprise systems in support of Olemaโs transition toward commercialization and sustained growth. Based in San Francisco or Boston with 10% travel.
Responsibilities
- Own the strategic roadmap, budget and day-to-day management of G&A business systems including NetSuite, Prendio, Agiloft, BambooHR, Greenhouse, and Culture Amp
- Hardening existing systems to prepare for commercialization and ensure enterprise scalability, audit readiness, and SOX (404A & B) compliance
- Partner with Finance, HR, Legal, Procurement, Talent, Facilities and IT to understand evolving business requirements and deliver efficient, scalable solutions
- Ensure successful adoption of new technologies and enhancements through structured change management, including communication, training, and stakeholder alignment
- Evaluate and implement AI-driven tools, automation platforms, and workflow optimization solutions (e.g., Workato or similar iPaaS) to improve performance and efficiency
- Drive continuous improvement and digital transformation by identifying opportunities for process redesign, automation and integration across systems
- Ensure application governance, data integrity, system security, and adherence to internal controls and SOX processes
- Lead system and vendor evaluations, platform assessments, and RFP processes to achieve optimal technical fit and value
- Manage vendor relationships and contract negotiations for SaaS platforms and service providers
- Provide oversight and partnership with R&D teams (~10โ15% of time) to support scientific applications, data workflows, and system integrations that enable research innovation
- Mentor and grow a high-performing Business Applications team aligned with Olemaโs culture and mission
Qualifications
- Bachelor's degree in information systems, computer science, or related discipline; advanced degree preferred
- Strong knowledge of AI technologies, data management, and automation tools to drive digital transformation
- Demonstrated leadership in managing cross-functional teams and complex system implementations
- Proven success scaling and hardening systems in preparation for commercialization
- Demonstrated ability to translate business requirements into technical solutions and architect scalable, future-ready systems
- A minimum of 10+ years of experience managing enterprise applications, with a strong background in G&A systems within biotech or pharmaceutical industry
- A minimum of 5+ years of experience building, leading, managing, developing and mentoring direct reports
- Hands-on experience with NetSuite is required; Prendio, Agiloft, BambooHR, Greenhouse, Culture Amp, Workato or similar tools highly preferred
- Track record of process optimization, workflow automation, and driving operational efficiency
- Experience with SOX compliance, including system controls, audit requirements, and governance
- Proven success in system and vendor selection, including leading evaluations, RFPs, and contract negotiations
- Exceptional communication skills and the ability to influence stakeholders at all levels
- Strong commitment to excellence and delivering outstanding user experiences
- Highly analytical and data-driven decision-maker
- Proactive, self-motivated, and results-oriented with a "bias for action"
- Collaborative team player who thrives in a cross-functional environment
- Flexible and adaptable to evolving business needs and technology trends
Education
- Bachelor's degree in information systems, computer science, or related discipline; advanced degree preferred
Additional Requirements
- Travel: approximately 10% as part of the role