Senior Director, Analytics and Insights

Role: Senior Director, Customer Analytics & Insights, leading a global team responsible for generating integrated, decision-ready insights across healthcare professionals, patients, payers, and markets to inform strategy, enhance customer experience, and drive business performance within Jazz's oncology and neuroscience portfolios. Responsibilities: develop and scale customer analytics capabilities, oversee team performance, ensure insights translate into actionable strategies, partner with franchise, regional, and cross-functional stakeholders, and manage vendor relationships. Requirements: Bachelor's degree in business, healthcare, or related field; 12+ years in customer insights, including 5+ years in pharma, with 6-8 years of leadership experience managing high-performing, matrixed teams. Skills: expertise in qualitative and quantitative research, market segmentation, patient journey analysis, and leveraging digital tools, AI, and automation; strong strategic storytelling, systems thinking, and cross-functional collaboration. High-Value: experience in rare disease or specialty brands preferred; familiarity with global or regional insights in oncology or neuroscience; ability to operate in capability-based models; willingness to travel 20-30%. Work setup: Remote/hybrid as per company policy.