Senior Director, Activation Lead

Role: Senior Director, Activation Lead, responsible for developing and executing global strategies to enable new capabilities in customer experience (CX) and marketing enablement within Jazz Pharmaceuticals' biopharma portfolio. Objectives include translating franchise and functional priorities into actionable plans, ensuring scalable adoption of CX capabilities, and overseeing marketing standards and tools. Responsibilities: lead a team of Activation Leads and Marketing Enablement, partner with cross-functional stakeholders including CX Operations, franchise, and technical teams, and manage the implementation of global activation frameworks. Requirements: 15+ years in pharmaceutical marketing or omnichannel activation, with 6-8 years of leadership experience managing high-performing teams and cross-functional collaborations. Key skills include expertise in CRM, digital platforms, analytics, and capability operating models; experience with global marketing frameworks, change management, and stakeholder engagement. High-value specifics: focus on innovative customer engagement across neuroscience and oncology therapeutic areas, with an emphasis on digital enablement, omni-channel strategies, and enterprise impact. Work setup requires 20-30% travel, with a hybrid work environment. The role mandates strong leadership, systems thinking, and the ability to influence in a complex, matrixed healthcare organization.