Senior Community Liaison - Manhattan

Role Summary

Senior Community Liaison, HIV – Manhattan. Lead on community-related initiatives and augment regional sales of Gilead's HIV franchise within targeted markets. Build partnerships with ASOs/CBOs, FQHCs, STI clinics, addiction/methadone clinics, faith-based and cultural organizations, and pharmacies. Communicate complex HIV treatment and prevention information to diverse patient populations and healthcare stakeholders. This field-based role covers the Manhattan territory with travel as reasonably required.

Responsibilities

• Lead on all community-related initiatives and is fully responsible for augmenting regional sales of Gilead's HIV franchise within targeted markets.
• Collaborate with Sales & Marketing.
• Focus on the timely delivery of complex clinical information on the treatment and prevention of HIV and the role of Gilead products in the treatment and prevention of this disease to culturally diverse patient populations, allied healthcare providers, and high-level decision-makers.
• Establish strong working partnerships with key institutions and organizations serving these communities, such as AIDS Service/Community-Based Organizations (ASOs/CBOs), FQHCs, STI clinics, Addiction/Methadone Clinics, Faith-Based Organizations, cultural/ethnic organizations, and specialty and community pharmacies.
• Interface with Allied Health Professionals, including social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community.
• Facilitate linkages from these institutions, organizations, and professionals to underserved patients to improve access to care and treatment for HIV.
• Demonstrate business acumen and professionalism to gain the respect of community constituents while working with internal and external cross-functional teams to develop strategies and objectives for growth in untapped, underserved markets.
• Establish relationships of trust to uncover customer and patient needs and distill complex clinical concepts for diverse audiences.
• This is a field-based position located in the Manhattan territory.
• Ability to prioritize and organize effectively.
• Excellent presentation, verbal, and written skills.
• Ability to work in cross-functional teams.
• High sense of urgency and strong work ethic.

Qualifications

• Required: High School and Nine Years' Experience; OR Associates Degree and Seven Years' Experience; OR Bachelor's Degree and Five Years' Experience; OR Masters' Degree and Three Years' Experience. Travel as may be reasonably required within the assigned area; onsite visitation requirements of healthcare practitioners within an assigned area (where applicable; including vaccinations, drug and background screenings, and other requirements); ability to perform each essential duty satisfactorily; a valid driver's license is required.
• Preferred: BA/BS degree, preferably in the sciences, health or allied health field, or business-related disciplines; a minimum of 5 years of professional experience in pharmaceutical sales or related healthcare environment, including 3-4 years in the HIV marketplace; strong therapeutic knowledge of HIV disease state; demonstrated knowledge of or prior experience working in or with community-based organizations and patient populations in HIV.

Skills

• Excellent presentation, verbal, and written communication skills
• Strong interpersonal skills and ability to establish relationships of trust with diverse audiences
• Ability to distill complex clinical concepts to appropriate literacy and comprehension levels
• Ability to work effectively in cross-functional teams
• Strong prioritization, organization, and time-management abilities
• High sense of urgency and strong work ethic