Senior Community Liaison - Charlotte

Role Summary

Senior Community Liaison, HIV – Charlotte. Leads community-related initiatives and is responsible for augmenting regional sales of Gilead's HIV franchise in targeted markets. Acts as a bridge to culturally diverse patient populations, allied healthcare providers, and high-level decision-makers, collaborating with Sales & Marketing to deliver complex clinical information about HIV treatment and prevention. This field-based role is located in the Charlotte territory.

Responsibilities

• Lead on all community-related initiatives and is fully responsible for augmenting regional sales of Gilead's HIV franchise within targeted markets.
• Collaborate with Sales & Marketing.
• Focus on the timely delivery of complex clinical information on the treatment and prevention of HIV and the role of Gilead products in the treatment and prevention of this disease to culturally diverse patient populations, allied healthcare providers, and high-level decision-makers.
• Establish strong working partnerships with key institutions and organizations serving these communities, such as AIDS Service/Community-Based Organizations (ASOs/CBOs), FQHCs, STI clinics, Addiction/Methadone Clinics, Faith-Based Organizations, cultural/ethnic organizations, and specialty and community pharmacies.
• Interface with Allied Health Professionals, including social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community.
• Facilitate linkages from these institutions, organizations, and professionals to underserved patients to improve access to care and treatment for HIV.
• Demonstrate business acumen and professionalism to gain the respect of community constituents while working with internal and external cross-functional teams to develop strategies and objectives designed to increase product growth in untapped, underserved markets.
• Establish relationships of trust to uncover customer and patient needs and distill complex clinical concepts to appropriate literacy and conceptual levels for diverse audiences.
• Field-based position located in the Charlotte territory.
• Ability to prioritize and organize effectively.
• Excellent presentation, verbal, and written skills.
• Ability to work in cross-functional teams.
• High sense of urgency and strong work ethic.

Qualifications

• Required: High School and Nine Years' Experience
• Required: Associates Degree and Seven Years' Experience
• Required: Bachelor's Degree and Five Years' Experience
• Required: Master's Degree and Three Years' Experience
• Required: Ability to engage in travel as may be reasonably required, including regular travel within the assigned area.
• Required: Satisfaction of onsite visitation requirements of healthcare practitioners within an assigned area, if applicable (which may include vaccinations, drug and background screenings, and any other requirements that certain healthcare practitioners may adopt).
• Required: A valid driver's license.

People Leader Accountabilities

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

Education

• High School + 9 Years' Experience
• Associates Degree + 7 Years' Experience
• Bachelor's Degree + 5 Years' Experience
• Master's Degree + 3 Years' Experience