Senior Business Product Manager, Review Transformation

Role Summary

Senior Business Product Manager, Review Transformation leads the daily operations and strategic growth of an evolving AI-powered platform serving stakeholders across AbbVie’s material review process (MRP). The role acts as the product subject matter expert, bridging technical solutions with business needs, turning stakeholder requirements into actionable roadmaps, and driving system enhancements and adoption.

Responsibilities

• Leads product operations for AbbVie‚Äôs evolving AI-enabled MRP platform, serving a variety of stakeholders
• Partners with IT and system leaders to manage overall product health, including integrations and monitoring
• Owns, analyzes, and draws insights from business operational metrics
• Collaborates with Training and Support teams to provide guidance on evolving product functionality and gather feedback on user interactions
• Serves as product subject matter expert (SME) and leads product operations: configuration, documentation, integration, and release coordination
• Collaborates with Medical, Regulatory, Marketing and other leaders to align business priorities with technical delivery
• Maintains performance, compliance, and integration fidelity with IT and system leads
• Identifies and assesses strategic integrations between the AI product and related business systems to enhance efficiency
• Manages and communicates business risks, ensuring alignment on timelines and resource requirements
• Maps and documents AI-adapted review workflows and maintains configuration guides
• Develops and maintains product documentation, operational playbooks, and guides for consistent implementation
• Owns and analyzes business operational metrics, using KPIs to prioritize the enhancement backlog and influence the roadmap
• Provides post-launch and Tier 2 operational support, tracking and resolving issues
• Communicates platform value, performance, risks, opportunities and changes to stakeholders

Qualifications

• Bachelor‚Äôs degree (Business/Communications/Advertising preferred; MBA a plus)
• 8+ years in project or program management leading cross-functional teams, ideally in pharmaceutical systems
• Experience with pharma review workflows (e.g., MLR, PRC, MRP), Veeva Vault PromoMats and Adobe Workfront preferred
• Demonstrated ability to manage product operations (translate business requirements into product documentation, processes, release planning, etc.)
• Proven ability to lead without formal authority and deliver results independently
• Strong stakeholder management, communication, and documentation skills; experience in agile or AI-enabled platforms a plus

Skills

• Product management
• Stakeholder engagement
• Business analytics and KPI-driven decision making
• Cross-functional collaboration (Medical, Regulatory, Marketing, IT)
• Documentation and playbook development

Education

• Bachelor‚Äôs degree; MBA preferred

Additional Requirements

• None beyond standard qualifications listed above