Senior Analyst, PSS Reporting and Analytics

Responsibilities:
- Support and lead development and governance of data dashboards and reporting platforms.
- Ensure consistency and accuracy across product dashboards.
- Implement best practices for dashboard design and data visualization.
- Evaluate non-platform reporting requests and support ad hoc reporting development.
- Conduct regular dashboard reviews across the portfolio.
- Collaborate with digital teams to ensure data availability.
- Analyze and interpret data; summarize results and communicate insights, implications, and recommendations for PSS performance.
- Translate business needs into quantitative analyses to uncover patterns and insights.
- Communicate with cross-functional stakeholders to understand data content and reporting needs.
- Perform exploratory data analysis of PSS data sources.
- Produce recurring stakeholder reports and support reporting activities across SPC and Gen meds.
- Provide day-to-day support for ad hoc reporting and analytics requests.
- Support data quality (identify issues and implement corrections regularly), including data stewarding and discrepancy management for mastered records.
- Develop and maintain dashboard communication and training materials.

Qualifications:
- Bachelor’s degree required.
- 4+ years of experience in Biotech/Pharma or relevant reporting/analytics experience.
- Advanced MS Office (Excel, PowerPoint, Word), including advanced Excel skills (VLOOKUP, pivot tables, filtering).
- Ability to synthesize data across data sources.
- Strong analytical, problem-solving, strategic thinking, interpersonal, and written/verbal communication skills.

Preferred Qualifications:
- PowerBI (business intelligence tools).
- Relational databases and SQL query writing.
- Master data management, data warehousing, and data governance.
- Centralized patient services capability portfolio reporting experience.
- Strong project management, communication/presentation skills, and ability to work cross-functionally.