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Senior Alternative Models Operations Manager

Novo Nordisk
August 27, 2026
Full-time
Remote friendly (Plainsboro, NJ)
Worldwide
Operations
Role: Manage daily pharmacy programs operations, develop and optimize patient support initiatives, and collaborate cross-functionally to enhance patient access and support. Responsibilities: oversee vendor performance, design pharmacy capabilities, support launch products, develop performance metrics and dashboards, and maintain SOPs and business rules; build strong internal and external relationships; and ensure program compliance and efficiency. Requirements: Bachelor's degree; at least 7 years of experience in patient services, pharmaceutical operations, or market access, with vendor management expertise; ability to translate strategies into measurable programs; strong project management and analytical skills; proficiency in MS Office. Preferred: experience with patient support hubs, pharmacy, healthcare institutions, and managing cross-functional teams. High-value: focus on pharmaceutical patient support programs, pharmacy operations, market access strategy, and vendor management within the biopharma industry. Work setup: 10-20% overnight travel; position details suggest a hybrid or onsite environment, depending on company policies.