Senior Administrative Assistant Rare Blood Patient Support Services

Role Summary

The Senior Administrative Assistant supports the Heads of US Rare Blood Disorders & Oncology and Rare Disease within the Patient Support Services group. They will manage complex calendars, communications, and administrative tasks in a fast-paced environment. The role is based in Cambridge, MA or Morristown, NJ with onsite presence three days per week and reports to multiple stakeholders.

Responsibilities

• Provides administrative support to Heads of US Rare Blood Disorders & Oncology and Rare Disease in Patient Support Services, requiring an advanced knowledge of department functions and division/business unit functions
• Assists the Patient Services Heads and their LT and teams with various requests as needed, including but not limited to onboarding and offboarding, scheduling meetings, annual planning calendar, and offsite/event management
• Manages all communications as requested, including telephone calls, meeting planning, email messages, and internal and external mail
• Responsible for complex calendar and stakeholder management, coordination of meetings, travel arrangements, creating PowerPoint presentations, coordinating monthly reporting, use of Excel spreadsheets and ordering equipment, etc.
• Responsible for providing overall clerical support as necessary, including filing, faxing, copying, and all other administrative duties
• Assists on creating and managing communications and documents that may contain highly confidential information. The position will require excellent discretion and judgment in handling of confidential material and information
• Oversees organization and maintenance of department filing system including potentially confidential data
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on successful completion of tasks, often with deadline pressures

Qualifications

• Required: High School Diploma with 5+ years experience or Associate’s Degree with 3+ years experience
• Required: Coordinated meeting agendas and manage travel itineraries for management during out-of-office assignments
• Required: Proven ability to work independently, highly organized, and effective in handling multiple detail-oriented projects in a fast-paced environment.
• Required: Strong communications and interpersonal skills and a team player
• Required: High attention to detail and precision in creating reports, correspondence, and/or presentations
• Required: Maintain expense reports and purchase orders
• Required: Strong administrative and computer skills, specifically MS Office (Excel, PowerPoint, Word and Outlook)
• Required: Ability to interact with various levels of business functions and professionals in and outside organization
• Required: Constantly seeks, designs, and implements improvements on administrative procedures
• Required: Ability to interact with all employees within the organization, including senior management, and to respond effectively to the needs of the business
• Required: Experience with confidential or proprietary information required
• Preferred: Experience working with AI technology